Informed Delivery


Informed Delivery Customers

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 60 million customers have enrolled since it was launched in 2017.

* | Tags: Innovation Marketing/Retail USPS Fact #203 | April 22, 2024

Informed Delivery provides eligible residential customers with a digital preview of their household’s incoming mail scheduled to arrive soon. Users can view greyscale images of the exterior, address side of incoming letter-sized mail pieces (not the inside contents) via email or an online dashboard.

Informed Delivery also allows customers to track packages delivered by the Postal Service and see when they will be delivered.

For more information and to sign up, go to