Postal Facts - U.S. Postal Service
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2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Annual operating revenue |
| $78.2 B | $78.8 B | $77 B | $73.1 B | $71.1 B | $70.6 B | $69.6 B | $71.4 B | $68.8 B |
Career employees* |
| 525,469 | 516,750 | 516,636 | 495,941 | 496,934 | 497,157 | 503,103 | 508,908 | 491,863 |
Mail volume |
| 116.2 B | 127.3 B | 128.9 B | 129.2 B | 142.6 B | 146.4 B | 149.5 B | 154.3 B | 154.3 B |
First-Class Mail volume |
| 46 B | 48.9 B | 50.7 B | 52.6 B | 54.9 B | 56.7 B | 58.7 B | 61.2 B | 62.6 B |
First-Class Single Piece Mail volume** |
| 11.8 B | 12.9 B | 13.9 B | 15.2 B | 16.5 B | 17.5 B | 18.5 B | 19.7 B | 20.7 B |
| |
2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Shipping/Package volume*** |
| 7.1 B | 7.2 B | 7.6 B | 7.3 B | 6.2 B | 6.2 B | 5.7 B | 5.2 B | 4.5 B |
Marketing mail volume |
| 59.4 B | 67.1 B | 66.2 B | 64.1 B | 75.7 B | 77.3 B | 78.3 B | 80.9 B | 80 B |
Delivery points |
| 166.6 M | 164.9 M | 163.1 M | 161.4 M | 160 M | 158.6 M | 157.3 M | 156.1 M | 155 M |
Address changes |
| 28.3 M | 33.2 M | 36 M | 35.9 M | 35.8 M | 36.8 M | 36.8 M | 37 M | 37 M |
Total retail offices |
| 33,904 | 33,641 | 34,223 | 34,451 | 34,613 | 34,772 | 35,005 | 35,423 | 35,520 |
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2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Postal-managed retail offices |
| 31,123 | 31,132 | 31,247 | 31,330 | 31,322 | 31,324 | 31,337 | 31,585 | 31,606 |
Retail customer visits |
| 665.3 M | 689.9 M | 749.1 M | 768.1 M | 811.8 M | 838.7 M | 857.1 M | 877.4 M | 919.5 M |
Retail revenue |
| $11.6 B | $12.2 B | 13 B | 12.7 B | 12.7 B | 12.7 B | 12.9 B | 13.5 B | 19.2 B |
Postal Service-managed retail office revenue |
| $9.6 B | $9.7 B | 10.5 B | 10.1 B | 10.1 B | 9.8 B | 9.9 B | 10.2 B | 10.4 B |
Alternate access revenue |
| $2 B | $2.3 B | 2.7 B | 2.5 B | 2.5 B | 2.9 B | 3.1 B | 3.2 B | 8.8 B |
| |
2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
Alternate access revenue percentage |
| 17.5% | 18.8% | 20.2% | 19.8% | 19.8% | 23% | 23.75% | 23% | 45.7% |
Total delivery routes |
| 234,344 | 233,585 | 233,171 | 231,579 | 231,807 | 231,843 | 228,483 | 229,104 | 226,777 |
Total vehicles |
| 246,503 | 236,532 | 232,368 | 231,541 | 228,940 | 232,372 | 230,939 | 227,896 | 214,933 |
Trademarks
The Sonic Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, First-Class Package International Service®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Label Broker™, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, #PostalProud®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, We are people delivering to people™, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Non-Postal Trademarks
Dollar General®, Forest Stewardship Council®, How2Recycle®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Subway®, Sustainable Forestry Initiative®, The Climate Registry®.
Postal Facts 2024 provides the public with information about the U.S. Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, in a business, informational or academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
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