Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!
BROKER
Label Broker. This service is easy! It solves the ever-increasing problem of customers conducting business online and not having access to print shipping labels.
With Label Broker, customers can get a shipping label on their mobile device, in the form of a QR Code, directly from the merchant. The customer uses the code to print a label at a Post Office or on a printer connected to usps.com. Label Broker is also the foundational technology that has enabled USPS Operation Santa to expand and evolve in a digital format.
For more information, go to www.usps.com/business/label-broker.htm
Group
The Postal Service is one of 37 members of the .POST Group. The UPU’s .POST Group, created in 2013, is a trusted internet domain, established exclusively for the global postal sector and sponsored by the UPU.
The mission of the .POST Group is to support the posts as they provide their customers with reliable and secure web services.
The .POST Group promotes innovation, integration and inclusion of postal activities on a uniquely secure platform, employing a rigorous UPU community membership and authentication process to deliver a safe, uncompromised and trustworthy customer experience.
More information can be found at upu.int/en/Universal-Postal-Union/About-UPU/Cooperatives-Boards/-POST-Group
Service Cooperative
The Postal Service is a member of the Express Mail Service (EMS) Cooperative. The EMS Cooperative was created by the UPU in 1999 to get the more than 180-member countries to work together to provide EMS – the fastest cross-border international postal product.
The EMS global network has the largest number of customer access points in the world, serving more than 5 billion citizens of member posts.
The overall market size for cross-border ecommerce has grown to more than 9 billion items each year, with expected growth to 13 billion by 2024. Note: these are pre-pandemic numbers.
More information can be found at post/en/global-network.
Post Group
The Postal Service is one of 11 members of the Kahala Post Group (KPG).
The KPG is an international alliance of the world’s largest postal administrations that collaborate to improve international postal services in the Asia-Pacific Rim region.
Launched in 2002 by six postal administrations, the KPG network accounts for almost half of the world’s internationally recognized Express Mail Service (EMS) traffic.
More information can be found at com/.
post corporation
The Postal Service is one of 25 members of the International Post Corporation (IPC). The IPC is a cooperative association of posts in North America, Europe and Asia Pacific.
Since 1989, the IPC has created solutions and services that are used by more than 180 posts worldwide and is the leading service provider of the global postal industry. Collectively, IPC members deliver 80-percent of global mail volumes — more than 330 billion mail pieces each year.
More information can be found at ipc.be/.
Postal Union
The Postal Service is a member of the Universal Postal Union (UPU).
• Established in 1874, the UPU, with its headquarters in Bern, Switzerland, is the second oldest international organization worldwide.
• With its 192-member countries, the UPU is the primary forum for cooperation between posts. The UPU helps to ensure a truly universal network of products and services.
• More information can be found at upu.int.
pounds
The Postal Service sends 3.3 million pounds of international, military and diplomatic mail and packages weekly, using 64 international airlines, comprised of 11 US Flag Carriers and their affiliates.
billion
International Mail is a $2.4 billion business for the Postal Service.
post office
Power, MT (59468), built in 2019. This is the first Post Office built using shipping containers.
Post Office
There is a 24-hour, unstaffed, self-service Post Office in Northern Virginia that allows customers to conduct most shipping and mailing transactions quickly and easily themselves. The Self-Service Post Office provides round-the-clock accessibility to PO Boxes, as well as self-service kiosks and an automated package drop.
In 2020, more than 8,000 customers took advantage of this convenient office.
in revenue
The Automated Package Verification (APV) program automates the detection and collection of postage due for mail pieces with insufficient postage using automated package processing equipment. The APV program collected $91.6 million in short-paid revenue and saved more than $239 million in short-paid postage in 2020.
usps.com sites
The top five usps.com sites in 2020 were USPS Tracking, Informed Delivery, The Postal Store, Change of Address and PO Locator.
In order of popularity, the top five usps.com sites in 2020:
package delivery
Our Sunday best. In 2020, the Postal Service continued to expand Sunday package delivery to meet the shipping needs of customers shopping online.
YOU!
Priority: YOU! The Postal Service priority is and always will be serving you. With free shipping supplies, flat-rate options, $50 worth of free insurance, improved tracking and easy online tools, Priority Mail offers you one of the best values in the shipping business.
Here’s more you should know:
Priority Mail Express offers you overnight delivery to most U.S. locations with up to $100 of insurance coverage included with most shipments.
With Priority Mail Flat Rate boxes and envelopes, there’s no need to weigh or calculate postage of packages up to 70 pounds.
Priority Mail and Priority Mail Express boxes, envelopes and labels, as well as customs pouches for international mailing products are available at no charge. They can be ordered at usps.com and delivered to your door or picked up at a local Post Office.
Priority Mail is the environmental choice — boxes are recyclable!
Click-N-Ship labels
Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. In 2020, Click-N-Ship customers created more than 43.1 million labels, which generated more than $533 million in sales.
million visitors
In 2020, there were more than 53 million visitors to m.usps.com, the USPS Mobile app, averaging more than 143,000 visits per day.
downloads
There's a Post Office on your phone. In 2020, the Postal Service app -- USPS Mobile -- was downloaded more than 5.5 million times from the Apple App Store and Google Play Store.
The free usps.com iPhone app was launched in 2009.
Some of the most popular functions currently available on usps.com — Informed Delivery, USPS Tracking, Post Office Locator, ZIP Code Lookup, calculating postage, holding mail, requesting Package Pickup and ordering shipping supplies — are now available on most smart phones.
point-of-sale terminals
The Postal Service maintains 46,000 point-of-sale terminals, 2,733 self-service retail kiosks and 2,996 mobile point-of-sale handheld devices nationwide.
SSK revenue
In 2020, the Postal Service received $343.5 million in revenue from 2,732 postal self-service kiosks (SSK).
passport applications
The Postal Service accepted 4.34 million passport applications in 2020.
Postal Service revenue from passport applications was $298 million.
historic buildings
More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.
Our History is the History of America
They are treasures. But they’re not hidden. Many of our buildings are historical properties. Inside -and outside – many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.
providing technical advice
Postmaster General’s Mailers Technical Advisory Committee (MTAC). Representing select mailing associations, this group works to enhance the value of mail by providing technical advice and recommendations to the Postal Service. More information can be found at postalpro.usps.com/mtac.
annual industry conference
National Postal Forum (NPF). The annual mailing industry conference provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars. More information can be found at npf.org.
Find more information at npf.org.
boxes in Military Care Kit
Who cares? We care. The kit contains six Priority Mail Flat Rate boxes — two large-sized and four medium-sized — six address labels, one roll of tape and six customs forms, and can be ordered at no charge at usps.com/shop or by calling (800) 610-8734.
The Postal Service is the best way to ship directly to APO, FPO and DPO locations with the Military Care Kit.
The Military Care Kit and special pricing make it easier than ever before to send care packages to the ones you love stationed overseas.
ounce free
Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.
mailpieces
With Picture Permit Indicia, commercial mailers can modify the permit imprint indicia on First-Class Mail and USPS Marketing Mail with a corporate logo, brand image or trademark to raise brand awareness and market products and services.
nearly $4B in revenue
Every Door Direct Mail - EDDM - is an online service that uses demographic data to help business mailers target their marketing mail pieces to customers in a select neighborhood, city or ZIP Code. Since 2011, EDDM has resulted in more than 20 billion pieces of mail and $3.8 billion in revenue.
The USPS Printer Directory provides customers free access to local print, design and mail preparation services for Every Door Direct Mail and other direct mail products through a searchable database and mapping program. More than 700 listings populate the directory that serves small and medium-size businesses nationwide.
retail Post Offices
There are 31,330 Postal Service-managed retail Post Offices in the United States.
million customer visits
The Postal Service recorded 768.1 million retail customer visits during 2020.
Informed Delivery Customers
With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 39 million customers have enrolled since it was launched in 2017.
Informed Delivery provides eligible residential customers with a digital preview of their household’s incoming mail scheduled to arrive soon. Users can view greyscale images of the exterior, address side of incoming letter-sized mail pieces (not the inside contents) via email or an online dashboard.
Informed Delivery also allows customers to track packages delivered by the Postal Service and see when they will be delivered.
For more information and to sign up, go to usps.com/informeddelivery.
retail space
The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 33,100 square feet.
RETAIL NETWORK
Retail giant. With more than 31,000 retail offices, the Postal Service has the nation's largest retail network — bigger than McDonald’s — bigger than Starbucks — bigger than Walmart.
money orders
The Postal Service issues 254,000 money orders daily.
During 2020, the Postal Service issued 77.1 million money orders.
online sales
The Postal Service brings in $1.2 million from online stamp and retail sales at The Postal Store at usps.com.
million visits
There are 10.1 million daily visits to usps.com.
Trademarks
The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Non-Postal Trademarks
Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Sustainable Forestry Initiative®, Walmart®
Postal Facts 2020 provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
Visit about.usps.com for more information.
Produced by Corporate Communications
© 2016-2021 United States Postal Service. All rights reserved.
Trademarks
The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Non-Postal Trademarks
Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Sustainable Forestry Initiative®, Walmart®
Postal Facts 2020 provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
Visit about.usps.com for more information.
Produced by Corporate Communications
© 2016-2021 United States Postal Service. All rights reserved.
