Postal Facts - U.S. Postal Service
Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!
Companion PDF – 2022
Label Broker. This service is easy! It solves the ever-increasing problem of customers conducting business online and not being able to print shipping labels. With Label Broker, customers can get a shipping label on their mobile device, in the form of a QR code, directly from the merchant.
The Postal Service is one of 37 members of the .POST Group. The UPU’s .POST Group, created in 2013, is a trusted internet domain, established exclusively for the global postal sector and sponsored by the UPU.
The Postal Service is a member of the Express Mail Service (EMS) Cooperative. The EMS Cooperative was created by the UPU in 1999 to get the more than 180-member countries to work together to provide EMS – the fastest cross-border international postal product.
The Postal Service is one of 11 members of the Kahala Post Group (KPG).
The Postal Service is one of 25 members of the International Post Corporation (IPC). The IPC is a cooperative association of posts in North America, Europe and Asia Pacific.
The Postal Service is a member of the Universal Postal Union (UPU).
The Postal Service sends 3.3 million pounds of international, military, and diplomatic mail and packages weekly, using 70 international airlines, composed of 11 US flag carriers and 19 foreign flag carriers, and their affiliates.
International Mail is a $2.2 billion business for the Postal Service.
There are 31,247 Postal Service-managed retail offices. This number does not include contract offices.
Power, MT (59468), built in 2019. This is the first Post Office built using shipping containers.
There is a 24-hour, unstaffed, self-service Post Office in Northern Virginia that allows customers to conduct most shipping and mailing transactions quickly and easily themselves. The Self-Service Post Office provides round-the-clock accessibility to PO Boxes, as well as self-service kiosks and an automated package drop.
in short-paid revenue
The Automated Package Verification (APV) program automates the detection and collection of postage due for mail pieces with insufficient postage using automated package processing equipment. The APV program collected $158.3 million in short-paid revenue and saved more than $202.7 million from being short-paid postage in FY21.
Top five pages, on usps.com in 2021, in order of popularity, were USPS Tracking, Informed Delivery, The Postal Store, Change of Address and Post Office Locator.
Our Sunday best. In 2021, the Postal Service continued to expand Sunday package delivery to meet the shipping needs of customers shopping online.
Priority: YOU! The Postal Service priority is and always will be serving you. With free shipping supplies, flat-rate options, $50 worth of free insurance, improved tracking and easy online tools, Priority Mail offers you one of the best values in the shipping business.
Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. Click-N-Ship customers created more than 44.1 million labels, which generated more than $534 million in sales in 2021.
visitors to mobile site
In 2021, there were more than 53 million visitors to m.usps.com, the USPS Mobile app, averaging more than 143,000 visits per day.
There's a Post Office on your phone. In 2021, the Postal Service app -- USPS Mobile -- was downloaded more than 8 million times from the Apple App Store and Google Play Store.
The Postal Service maintains 44,151 point-of-sale terminals, 2,706 self-service retail kiosks, 6,608 mobile point-of-sale handheld devices, and 1,431 business partner retail locations nationwide.
In 2021, the Postal Service received $364.5 million in revenue from 2,742 postal self-service kiosks (SSK).
The Postal Service accepted 6.18 million passport applications in 2021.
More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.
providing technical advice
Postmaster General’s Mailers Technical Advisory Committee (MTAC).
Representing select mailing associations, this group works to enhance the value of mail by providing technical advice and recommendations to the Postal Service. More information can be found at postalpro.usps.com/mtac.
annual industry conference
National Postal Forum (NPF). The annual mailing industry conference provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars. More information can be found at npf.org.
The Postal Service is the best way to ship directly to APO, FPO and DPO locations. The Military Care Kit contains six Priority Mail Flat Rate boxes — two large-sized and four medium-sized — six address labels, one roll of tape and six customs forms, and can be ordered at no charge at usps.com/shop or by calling 800-610-8734.
Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.
With Picture Permit Indicia, commercial mailers can modify the permit imprint indicia on First-Class Mail and USPS Marketing Mail with a corporate logo, brand image or trademark to raise brand awareness and market products and services.
nearly $4B in revenue
Every Door Direct Mail - EDDM - is an online service that uses demographic data to help business mailers target their marketing mail pieces to customers in a select neighborhood, city or ZIP Code. Since 2011, EDDM has resulted in more than 26 billion pieces of mail and $3.8 billion in revenue.
total retail offices
The Postal Service has more than 34,000 retail offices across the United States. This number includes contract locations.
retail Post Offices
There are 31,247 Postal Service-managed retail Post Offices in the United States.
million customer visits
The Postal Service recorded 749.1 million retail customer visits during 2021.
Informed Delivery Customers
With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 44 million customers have enrolled since it was launched in 2017.
The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 33,100 square feet.
Retail giant. The Postal Service has the nation’s largest retail network (34,223) — larger than Subway (26,932) — larger than Dollar General (17,348) — larger than Starbucks (15,183) — larger than McDonald’s (13,683).
The Postal Service issues 235,917 money orders daily.
The Postal Service brings in $1.2 million daily from online stamp and retail sales at The Postal Store at usps.com.
There are 12.3 million daily visits to usps.com.
With Package Pickup, you can go online to request Priority Mail Express and Priority Mail packages be picked up at your home or offices as part of your mail carrier’s regular route — for free.
In 2021, usps.com recorded 4.5 billion visits -- averaging more than 12 million visitors each day. It's one of the most frequently visited government sites.
In 2021, stamp and retail sales at The Postal Store on usps.com -- the official online Post Office -- totaled $454 million.
The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, First-Class Package International Service®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Label Broker™, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, We are people delivering to people™, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Dollar General®, Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Subway®, Sustainable Forestry Initiative®, The Climate Registry®.
Postal Facts 2022 provides the public with information about the U.S. Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational or academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
Produced by U.S. Postal Service Corporate Communications
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