Postal Facts - U.S. Postal Service
Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!
KID FUN. A USPS-licensed ride-on vehicle from Kid Trax was honored in 2021 as one of the best toys of the year by Good Housekeeping and Parents magazines, as well as Toy Insider.
The Postal Service is routinely ranked among the most admired and trusted brands in the nation, so it’s no surprise that businesses want to incorporate postal images and logos into their products.
The Postal Service is working with the Federal Bureau of Investigation to offer fingerprinting services at more than 80 locations nationwide.
Californians can now complete many tasks that would normally require a visit to the Department of Motor Vehicles by using self-service kiosks at four Postal Service locations throughout the state.
Informed Greetings blends the traditional “mail moment” with a modern digital experience by integrating a personalized digital message into the recipient’s Informed Delivery email when they send a physical greeting card.
NGDVs. Next Generation Delivery Vehicles. The Postal Service has placed an order for 106,000 vehicles with Oshkosh Defense. The order includes 66,000 electric vehicles, making it one of the largest electric fleets in the nation.
The Postal Service moves mail by planes, hovercraft, trains, trucks, cars, boats, ferries, helicopters, subways, bicycles, mules and feet. #WeDeliverForYou
This service solves the ever-increasing problem of customers conducting business online and not being able to print shipping labels.
The price of a First-Class postage stamp is a global bargain.
The Postal Service is one of 37 members of the .POST Group. The UPU’s .POST Group, created in 2013, is a trusted internet domain, established exclusively for the global postal sector and sponsored by the UPU.
Express Mail
Service Cooperative
The Postal Service is a member of the Express Mail Service (EMS) Cooperative. The EMS Cooperative was created by the UPU in 1999 and consists of 174 postal operators. It allows access to more than 180-member countries to provide EMS — the UPU’s fastest cross-border international postal product.
The Postal Service is one of 11 members of the Kahala Post Group (KPG).
The Postal Service is one of 25 members of the International Post Corporation (IPC). The IPC is a cooperative association of posts in North America, Europe and Asia Pacific.
The Postal Service is a member of the Universal Postal Union (UPU), a United Nations' organization.
USPS
6 million
pounds of mail fly each day
The Postal Service uses 140 domestic airports to fly six million pounds of mail each day.
$1.6 billion
International Mail revenue
International Mail is a $1.6 billion business for the Postal Service.
The Postal Service works closely with posts around the world to improve service and increase its annual share of the international shipping market.
USPS shipping container
Post Office
in a shipping container
The Power, MT (59468) Post Office, built in 2019, is the first Post Office built using a shipping container.
Unstaffed
24/7 Post Office
One of a kind. There is a 24-hour, unstaffed, self-service Post Office in Northern Virginia that allows customers to conduct most shipping and mailing transactions quickly and easily themselves. The self-service Post Office provides round-the-clock accessibility to PO Boxes, as well as self-service kiosks and an automated package drop.
$114 million
in short-paid revenue
The Automated Package Verification (APV) program automates the detection and collection of postage due for mail pieces with insufficient postage using automated package processing equipment. The APV program collected $114.2 million in short-paid revenue in 2023.
The top five pages, on usps.com in 2023, in order of popularity, were USPS Tracking, Informed Delivery, The Postal Store, COVID-19 tests and Post Office Locator.
Our Sunday best. The Postal Service continues to expand Sunday package delivery to meet the shipping needs of customers shopping online.
Priority: YOU! The Postal Service priority is and always will be serving you. With free shipping supplies, flat-rate options, $50 worth of free insurance, improved tracking and easy online tools, Priority Mail offers you one of the best values in the shipping business.
USPS
28.6 million
Click-N-Ship labels
Click-N-Ship allows customers to print shipping labels with postage for Priority Mail, Priority Mail Express, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. Click-N-Ship customers created more than 28.6 million labels, which generated nearly $400 million in sales in 2023.
3.1 billion
visits to USPS mobile site
The USPS Mobile app was downloaded more than 5.9 million times from the Apple App and Google Play stores.
In 2023, there were more than 3.1 billion visits to usps.com from a mobile device.
6 million
USPS mobile app downloads
There's a Post Office on your phone. In 2023, the Postal Service app -- USPS Mobile -- was downloaded nearly 6 million times from the Apple App Store and Google Play Store.
48,000
point-of-sale terminals
Retail Systems Software (RSS point-of-sale software) is used to serve customers with their mailing and shipping needs at 20,459 locations. RSS is currently installed on 48,223 window service, military, business partner and self-service kiosk systems.
$268 million
in SSK revenue
In 2023, the Postal Service received $267.9 million in revenue from 2,788 postal self-service kiosks (SSK).
USPS
8.6 million
passport applications
The Postal Service accepted 8.6 million passport applications in 2023.
More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.
Ranked 52nd
if a private sector company
If it were a private sector company, the Postal Service would rank 52nd in the 2023 Fortune 500. In the 2023 Global Fortune 500 list, the Postal Service ranked 159th.
Mailers
providing technical advice
Postmaster General’s Mailers Technical Advisory Committee (MTAC).
Representing select mailing associations, this group works to enhance the value of mail by providing technical advice and recommendations to the Postal Service. More information can be found at postalpro.usps.com/mtac.
NPF
annual industry conference
National Postal Forum (NPF). The annual mailing industry conference provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars. More information can be found at npf.org.
The Postal Service is the best way to ship directly to APO, FPO and DPO locations. The Military Care Kit contains six Priority Mail Flat Rate boxes — two large-sized and four medium-sized — six address labels, one roll of tape and six customs forms, and can be ordered at no charge at usps.com/shop or by calling 800-610-8734.
With Picture Permit Indicia, commercial mailers can modify the permit imprint indicia on First-Class Mail and USPS Marketing Mail with a corporate logo, brand image or trademark to raise brand awareness and market products and services.
EDDM
more than $5B in revenue
Every Door Direct Mail (EDDM). This online service began in 2011 and is designed to help business mailers direct their Marketing Mail pieces to customers in a select neighborhood, city or ZIP Code. Since 2011, more than 33 billion pieces of EDDM have been sent, resulting in $5 billion in revenue. Nearly 3 billion pieces were sent in 2023, equating to $700 million in revenue.
33,904
total retail offices
The Postal Service has 33,904 retail offices across the United States. This number includes contract locations. The Postal Service has 31,123 postal-managed retail offices.
There are 31,123 Postal Service-managed retail offices in the United States. Including contract offices, there are 33,904 offices.
The Postal Service had 665.3 million customer visits in 2023.
60 MILLION
Informed Delivery Customers
With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 60 million customers have enrolled since it was launched in 2017.
The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 33,100 square feet.
We’re a retail giant. The Postal Service has the nation’s largest retail network (33,904) — larger than Subway (20,603), Dollar General (19,572), Starbucks (16,370) and McDonald’s (13,541).
In 2023, the Postal Service issued 63.3 million money orders, which equates to roughly more than 209,000 money orders each day.
$1.1 million
online sales
In 2023, stamp and retail sales at The Postal Store, the official online Post Office, totaled nearly $403 million.
usps.com is one of the most frequently visited government sites with 1.3 billion visits in 2023 — averaging more than 7.3 million visitors each day.
With Package Pickup, you can go online to request Priority Mail Express and Priority Mail packages be picked up at your home or offices as part of your mail carrier’s regular route — for free.
1.3 billion
usps.com visits
In 2023, usps.com recorded 1.3 billion visits -- averaging more than 7 million visitors each day. It's one of the most frequently visited government sites.
USPS
$412 million
online sales
In 2023, stamp and retail sales at The Postal Store, the official online Post Office, totaled nearly $403 million.
Trademarks
The Sonic Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, First-Class Package International Service®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Label Broker™, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, #PostalProud®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, We are people delivering to people™, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Non-Postal Trademarks
Dollar General®, Forest Stewardship Council®, How2Recycle®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Subway®, Sustainable Forestry Initiative®, The Climate Registry®.
Postal Facts 2024 provides the public with information about the U.S. Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, in a business, informational or academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
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