Postal Facts - U.S. Postal Service
The Automated Package Verification (APV) program automates the detection and collection of postage due for mail pieces with insufficient postage through the use of automated package processing equipment. The Postal Service collected $45 million in short-paid revenue and deterred more than $198 million in short-paid postage in 2019.
billion operating revenue
The Postal Service had $71.1 billion in operating revenue in 2019
There were 496,934 career employees in 2019. The number of non-career employees was 136,174.
billion mail volume
Total mail volume in 2019 was 142.6 billion.
First-Class Mail volume
First-Class Mail volume in 2019 was 54.9 billion pieces.
First-Class single piece mail volume
In 2019, the Postal Service recorded 16.5 billion First-Class single piece mail volume.
shipping and package volume
In 2019, the Postal Service's shipping and package volume increased to 6.2 billion.
marketing mail volume
Marketing Mail volume was 75.7 billion in 2019.
million delivery points
The Postal Service prides itself on going the last mile to deliver the mail. We served 160 million delivery points nationwide in 2019 with 1.4 million new delivery points added to the network.
Nearly 36 million address changes were processed in 2019.
The Postal Service has more than 34,000 retail offices across the United States including contract locations.
retail Post Offices
There are 31,322 Postal Service-managed retail Post Offices in the United States.
million customer visits
The Postal Service recorded 811.8 million retail customer visits during 2019.
billion retail revenue
In 2019, retail revenue totaled $12.7 billion.
billion retail office revenue
In 2019, the Postal Service had $10.1 billion in postal-managed retail office revenue.
alternate access revenue
In 2019, USPS earned $2.5 billion in alternate access revenue.
In 2019, the portion of our revenue from alternate access was 19.8 percent.
The Postal Service has 231,807 delivery routes across the United States in an effort to reach every single person living in the country.
Vehicles. The Postal Service has more than 228,000 vehicles, one of the largest civilian fleets in the world. New next-generation vehicles will have improved ergonomics, safety features, fuel efficiency and design flexibility.
breast cancer research
The Breast Cancer Research semipostal stamp has raised more than $90 million for breast cancer research since 1998. More than 1.6 billion stamps have been sold.
The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.
Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Sustainable Forestry Initiative®, Walmart®
Postal Facts 2020 provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.
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