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About Postal Facts

Postal Facts tells the Postal Service story — from size and scope to fun facts, from the 10-year trend of figures to postage stamps, from innovation in the mail to innovative technologies — in an interesting and visually creative way.

Plain and simple, the U.S. Postal Service delivers for America. In an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses, and connecting the nation together. The core function of the Postal Service is to provide the secure, reliable and affordable delivery of mail and packages to every address in the United States, its territories and its military installations worldwide.

The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. Delivering to more than 157 million addresses in every state, city and town in the country, everyone in the U.S. and its territories has access to postal products and services and pays the same for a First-Class postage stamp regardless of location.

By bridging physical to digital, the Postal Service remains a very relevant and necessary provider of communications to this nation for more than 240 years after Benjamin Franklin became the first Postmaster General.

Unless otherwise noted, all figures are based on the Postal Service’s fiscal year. 

Innovation

in the mail

The Postal Service is always striving to increase the impact, excitement and value of mail. We’ve always embraced new technologies and innovation. We’re firmly focused on improving the mailing experience.

People, machines, vehicles, technology — it’s an impressive feat to get that card from grandma or that package from your favorite online store to your doorstep.

36,000

pieces per hour

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

* | Tags: Innovation Fact #396 | Updated: March 9, 2018

Systems at work

People, machines, vehicles, technology — it’s an impressive feat to get that card from grandma or that package from your favorite online store to your doorstep.

The services provided daily by the Postal Service depend on an astonishing network of people and technologies that collect, transport, process and deliver the nation’s mail. Here are some of the systems that help make it happen:

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

The Automated Flat Sorting Machine sorts flat mail at 17,000 pieces per hour.

The Automated Package Processing System sorts packages and bundles of mail at 9,500 pieces per hour.

The High Throughput Parcel Sorter sorts packages and bundles at 15,000 pieces per hour.

The Automated Parcel and Bundle Sorter sorts packages and bundles of mail at 6,000 pieces per hour.

 

2012

MTEOR system introduced

The Mail Transport Equipment Ordering system was introduced in 2012. MTEOR standardizes the ordering process for mail transport equipment, allowing mailers to order it online and improve equipment management efficiency.

* | Tags: Innovation Fact #395 | Updated: March 9, 2018
18

million trays

Tray sorting machines sort more than 18 million trays per day through conveyor systems.

* | Tags: Innovation Fact #394 | Updated: March 9, 2018
8,500

processing equipment

The Postal Service uses more than 8,500 pieces of automated processing equipment to sort nearly half the world's mail.

* | Tags: Innovation Fact #384 | Updated: February 28, 2018
260,000

Mobile Delivery Devices

Mobile Delivery Devices provide real-time scanning for daily delivery operations. There are more than 260,000 devices in use nationwide.

* | Tags: Innovation Fact #374 | Updated: February 27, 2018
16,000

virtual servers

The Postal Service has 16,000 virtual servers in use today, helping save space and reduce power consumption in our data centers.

* | Tags: Innovation Fact #371 | Updated: February 27, 2018
Blocked

fraudulent transactions

The Postal Service automatically blocks $1 million per month in potential fraudulent transactions for money order purchases.

* | Tags: Innovation Inspection Service Fact #370 | Updated: February 27, 2018
SPAM

no more

USPS is staying CyberSafe. In 2017 we blocked nearly 1.7 million email messages due to spam, more than 330,000 emails due to content and 5,000 malware attempts.

* | Tags: Innovation Fact #369 | Updated: February 27, 2018
381

million transactions

More than 381 million credit and debit card transactions are processed annually through IT systems in Post Offices and through usps.com. These systems authorized more than $12 billion per year in debit/credit revenue for the Postal Service.

* | Tags: Innovation Retail Fact #368 | Updated: February 27, 2018
45,000

point-of-sale terminals

The Postal Service maintains 45,000 point-of-sale terminals and 2,837 self-service retail kiosks nationwide.

* | Tags: Innovation Retail Fact #365 | Updated: February 27, 2018
POSTAL COURT

resolving disputes

The Postal Service's Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters.

* | Tags: Innovation People Fact #340 | Updated: February 21, 2018

Resolving disputes

The Postal Service’s Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters. Its independent decisions involve contract disputes, employee debt disputes, mail disputes and mail fraud, among many other areas.

The department uses an advanced and widely acclaimed electronic filing and case management system, resulting in virtually paperless litigation. The electronic system is designed to provide maximum, easy and free access to the postal court system for all parties.

The Judicial Officer Department has been conducting an increasing number of its hearings using video technology — from its courtroom to areas around the country — saving time and money for the Postal Service and opposing parties.

36,000

stamps canceled per hour

The Advanced Facer Canceller System positions letter mail and cancels stamps at 36,000 per hour.

* | Tags: Innovation Fact #314 | Updated: February 20, 2018
200

miles of conveyors

The Postal Service is one of the largest material-handling systems in the world for moving mail. There are more than 200 miles of conveyors within postal facilities.

* | Tags: Innovation Fact #313 | Updated: February 20, 2018
Optical

character recognition

The Postal Service is the world leader in optical character recognition technology with machines reading nearly 98 percent of all hand-addressed letters and 99.5 percent of machine-printed mail.

* | Tags: Innovation Fact #312 | Updated: February 20, 2018
BRANDED

mailpieces

On eligible mailpieces, Picture Permit Indicia can include a corporate logo, brand image or trademark to raise brand awareness and market products and services.

* | Tags: Innovation Marketing Fact #294 | Updated: February 16, 2018
PAPER

to pixels

Combine pixels and paper to create Irresistible Mail. By using mobile technology, business customers can increase the impact of their direct mail with customized QR codes and augmented reality to help turn interest into action and create interactive experiences.

* | Tags: Innovation Fact #293 | Updated: February 16, 2018
TRACKING

Intelligent Mail

A unique Intelligent Mail barcode identifies individual pieces of mail, trays, sacks and containers to track them through the postal processing system from induction to delivery.

* | Tags: Innovation Fact #292 | Updated: February 16, 2018
3.4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers make sure their marketing messages reach the right customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 3.4 million transactions, 6 billion mailpieces and $2.6 billion in revenue.

* | Tags: Innovation Marketing Fact #291 | Updated: February 16, 2018
Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 8 million customers have enrolled in this free service since it launched in 2017. Residential consumers and residential PO Box customers can sign up at usps.com.

* | Tags: Innovation Marketing Fact #203 | Updated: February 16, 2018
310,000

handheld scanners

Our communications network supports and maintains more than 145,000 desktop computers, 23,000 notebook computers, 97,000 printers, 27,000 mobile devices including smartphones, 400,000 phone lines and 310,000 handheld scanners.

* | Tags: Innovation Fact #38 | Updated: February 16, 2018
174

robotics systems

The Postal Service has the largest gantry robotic fleet in the world using 174 robotics systems to move 314,000 mail trays per day.

* | Tags: Innovation Fact #36 | Updated: February 16, 2018

Security.

Law Enforcement. Preserving the Trust.

We protect you and your mail.

The U.S. Postal Inspection Service is the federal law enforcement, crime prevention, and security arm of the U.S. Postal Service. Founded by Benjamin Franklin and established on August 7, 1775, the Inspection Service is one of the nation’s oldest federal law enforcement agencies.

Blocked

fraudulent transactions

The Postal Service automatically blocks $1 million per month in potential fraudulent transactions for money order purchases.

* | Tags: Innovation Inspection Service Fact #370 | Updated: February 27, 2018
Operation

Protect Veterans

Postal Inspectors in partnership with AARP launched "Operation Protect Veterans" to raise awareness of scams that are targeted toward military veterans.

* | Tags: Inspection Service Fact #330 | Updated: February 20, 2018
1971

first female agents hired

In 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents.

* | Tags: Inspection Service Fact #327 | Updated: February 20, 2018

Explore our history

From the widely known — Postal Inspectors made sure the priceless Hope Diamond was delivered safely through the mail — to the proudly notable — in 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents — our history reflects the history of law enforcement in our nation.

Postal Inspectors have investigated consumer fraud schemes such as foreign lotteries/sweepstakes scams, fake charities, insider traders on Wall Street, worldwide art fraud rings and crooked televangelists. In recent years, the Postal Inspection Service has played an integral role in terrorist investigations, including the Unabomber, and ricin and anthrax cases.

For additional information, visit the Postal Inspection Service’s history page.

17,000

mailpieces screened

During 2017, there were eight national mail screening events, including the Super Bowl. More than 17,000 mailpieces and private courier deliveries were screened at the events, heightening safety and security for all.

* | Tags: Inspection Service Fact #326 | Updated: February 20, 2018
1 million

viewers weekly

Postal Inspectors educate the American public about scams and how to avoid them. A weekly TV series, The Inspectors, is based on real-life cases. This innovative program reaches 1 million viewers weekly.

* | Tags: Inspection Service Fact #325 | Updated: February 20, 2018
117,227

physical evidence items

Forensic scientists examined 117,227 physical evidence items at the Postal Inspection Service's state-of-the-art National Forensic Laboratory, leading to 940 suspects identified.

* | Tags: Inspection Service Fact #303 | Updated: February 16, 2018
34

investigations

Postal Inspectors conducted 34 investigations of the use of mail to exploit children and made 15 arrests.

* | Tags: Inspection Service Fact #302 | Updated: February 16, 2018
259

arrests

Postal Inspectors investigated 626 reported threats and assaults against postal employees during 2017. They made 259 arrests that resulted in 160 convictions.

* | Tags: Inspection Service Fact #301 | Updated: February 16, 2018
40,489

pounds

The Postal Inspection Service seized 40,489 pounds of illegal narcotics and drug-trafficking assets worth $22.4 million in 2017.

* | Tags: Inspection Service Fact #300 | Updated: February 16, 2018
2,282

suspicious mail incidents

Postal Inspectors responded to and investigated 2,282 suspicious mail incidents in 2017. There were no fatalities.

* | Tags: Inspection Service Fact #299 | Updated: February 16, 2018
$1.5 million

equipment recovered

Postal Inspectors in 2017 recovered misappropriated or stolen mail transport equipment worth $1.5 million.

* | Tags: Inspection Service Fact #298 | Updated: February 16, 2018
combat

mail fraud

The Postal Service and Postal Inspection Service provide education, tools and information to combat identity theft and mail fraud during National Consumer Protection Week, the Federal Trade Commission's annual awareness campaign.

* | Tags: Inspection Service People Fact #287 | Updated: February 15, 2018
200

federal laws enforced

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection Service Top Facts Fact #88 | Updated: February 20, 2018
5,538

arrests

Postal Inspectors reported 5,538 arrests and 4,679 convictions related to postal crimes, primarily those involving mail theft, mail fraud and prohibited mailings in 2017.

* | Tags: Inspection Service Fact #41 | Updated: February 16, 2018

Map facts

Discover fun and interesting geographic facts about the U.S. Postal Service!

MULE

mail delivery

The most unusual delivery method used by USPS is a mule train in Arizona. The mules carry mail, food and supplies down an 8-mile trail to the Havasupai Indians at the bottom of the Grand Canyon.

* | Tags: Map facts Fact #310 | Updated: February 16, 2018

Elsewhere, the Postal Service moves mail by planes, hovercraft, trains, trucks, cars, boats, ferries, helicopters, subways, bicycles and feet.

31

cities

Franklin is the most common city name in the country with 31. Clinton and Washington are tied for second with 29 and Arlington is at third with 28. The most common Post Office name is Clinton, with 26 locations, followed by Madison with 25 and Franklin and Washington tied for third with 24.

* | Tags: Map facts Fact #309 | Updated: February 16, 2018
33

miles long

The longest main street is in Island Park, ID, and is 33 miles long.

* | Tags: Map facts Fact #308 | Updated: February 16, 2018
13,000

Main streets

The most common street name in the country is Main - more than 13,000 of them - followed by 2nd and Maple, with more than 8,000 each.

* | Tags: Map facts Fact #307 | Updated: February 16, 2018
45,742

street deliveries

The ZIP Code with the most possible street deliveries is Cathedral Station, NY's 10025 - with 45,742!

* | Tags: Map facts Fact #279 | Updated: February 14, 2018
Coldest

Post Office

Our Post Offices located on the North Slope of Alaska, in Barrow and Wainwright, experience the coldest temperatures.

* | Tags: Map facts Fact #276 | Updated: February 14, 2018
0.18

miles

The shortest rural delivery route is in Athens, GA. The carrier travels 0.18 miles and delivers to 280 boxes.

* | Tags: Map facts Fact #151 | Updated: February 14, 2018
185.4

miles

The longest rural delivery route is in Erie, KS. The carrier travels 185.4 miles and delivers to 174 boxes.

* | Tags: Map facts Fact #150 | Updated: February 14, 2018
12345

easiest to remember

The easiest to remember ZIP Code is 12345, a unique ZIP Code for General Electric in Schenectady, NY.

* | Tags: Map facts Fact #149 | Updated: February 14, 2018
HIGHEST

ZIP Code number

The highest ZIP Code number is 99950 in Ketchikan, AK.

* | Tags: Map facts Fact #148 | Updated: February 14, 2018
LOWEST

ZIP Code number

The lowest ZIP Code number is 00501, unique for the Internal Revenue Service in Holtsville, NY.

* | Tags: Map facts Fact #147 | Updated: February 15, 2018
Delivery

dock-to-dock

Dock-to-dock delivery on the Magnolia River in Alabama. A 15-foot contract mail boat delivers to 176 dock-side mailboxes on a 31-mile stretch of the river.

* | Tags: Map facts Fact #146 | Updated: February 15, 2018
Boat

delivery with ZIP

Boat delivery is available on the Detroit River in Michigan. The JW Westcott is a 45-foot contract mail boat that delivers mail to passing ships and has its own ZIP Code: 48222.

* | Tags: Map facts Fact #145 | Updated: February 15, 2018
150

feet underground

Stamp Fulfillment Services in Kansas City, MO, is located in a limestone cave 150 feet underground. It keeps inventory and employees safe from snow, flooding, winds and tornadoes common in the Midwest.

* | Tags: Map facts Fact #144 | Updated: February 15, 2018
LAND EXCLAVE

of the USA

The Post Office in most need of a bridge is in Point Roberts, WA. It can be reached by car only by driving through British Columbia, Canada. Only a boat or float plane can travel directly there.

* | Tags: Map facts Fact #143 | Updated: February 15, 2018
FREEZERS

for food delivery

The most extraordinary Post Office is in Peach Springs, AZ. The building includes walk-in freezers for food destined for delivery to the bottom of the Grand Canyon by mule train.

* | Tags: Map facts Fact #142 | Updated: February 15, 2018
2ND OLDEST

Post Office

The second oldest Post Office location is in Castine, ME, from 1833.

* | Tags: Map facts Fact #141 | Updated: February 15, 2018
Oldest

Post Office

The Hinsdale, NH, Post Office has been located in the same building since 1816.

* | Tags: Map facts Fact #140 | Updated: February 14, 2018
LARGEST

retail space

The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY, at 393,000 square feet.

* | Tags: Map facts Fact #139 | Updated: February 14, 2018
Tiny

post office

The smallest Post Office is located in Ochopee, FL, at 61.3 square feet. The building used to be a storage facility for irrigation pipes of an adjacent tomato farm. It was converted into a Post Office in 1953, after a fire that destroyed a previous Post Office and general store.

* | Tags: Map facts Fact #138 | Updated: February 14, 2018
Stuck

in the middle

The most centered Post Office within the 48 contiguous states is located in Lebanon, KS.

* | Tags: Map facts Fact #137 | Updated: February 15, 2018
MOST CENTRAL

Post Office of them all

The most centered Post Office within all 50 states is located in Belle Fourche, SD.

* | Tags: Map facts Fact #136 | Updated: February 15, 2018
Northernmost

Barrow, AK

The northernmost post office location within the 50 states is in Barrow, AK.

* | Tags: Map facts Fact #134 | Updated: February 15, 2018
FARTHEST NORTH

within 48 states

The northernmost Post Office location within the 48 contiguous states is in Angle Inlet, MN.

* | Tags: Map facts Fact #133 | Updated: February 15, 2018
FARTHEST SOUTH

within the 50 states

The southernmost Post Office location within the 50 states is located in Naalehu, HI.

* | Tags: Map facts Fact #132 | Updated: February 15, 2018
FURTHEST SOUTH

within 48 states

The southernmost Post Office location within the 48 contiguous states is located in Key West, FL.

* | Tags: Map facts Fact #131 | Updated: February 15, 2018
FARTHEST EAST

within the 50 states

The easternmost Post Office location in the 50 states is in Lubec, ME.

* | Tags: Map facts Fact #130 | Updated: February 15, 2018
FARTHEST WEST

within the 50 states

The westernmost Post Office location in the 50 states is in Adak, AK.

* | Tags: Map facts Fact #129 | Updated: February 15, 2018
FARTHEST WEST

in the 48 contiguous states

The westernmost Post Office location in the 48 contiguous states is in La Push, WA.

* | Tags: Map facts Fact #128 | Updated: February 15, 2018
WETTEST

U.S. Post Office

The wettest Post Office is at Mt. Waialeale, near the Kapaa Post Office in Hawaii.

* | Tags: Map facts Fact #127 | Updated: February 15, 2018
LOWEST

U.S. Post Office

The lowest U.S. Post Office is located in Death Valley, CA, at 282 feet below sea level. This is also the driest and hottest Post Office location.

* | Tags: Map facts Fact #126 | Updated: February 14, 2018
HIGHEST

U.S. Post Office

The highest Post Office in the United States is located in Alma, CO, at 10,578 feet.

* | Tags: Map facts Fact #125 | Updated: February 14, 2018
FURTHEST NORTH

within 50 states

The northernmost Post Office location within the 50 United States of America is in Barrow, AK.

* | Tags: Map facts Fact #123 | Updated: February 15, 2018

Priority: YOU

Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!

Sunday

package delivery

Sunday best. In 2017, the Postal Service continued to expand Sunday package delivery to meet the shipping needs of customers shopping online.

* | Tags: Marketing Fact #402 | Updated: March 9, 2018
Priority

YOU

Priority: YOU! Our priority is and always will be delivering great service that's affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!

* | Tags: Marketing Fact #400 | Updated: March 9, 2018
Postal blue

goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

* | Tags: Marketing Sustainability Fact #399 | Updated: March 9, 2018

Postal blue goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

The BlueEarth Secure Destruction mail service allows mailers to have First-Class letter mail that can’t be delivered automatically intercepted and destroyed securely at a postal facility — for no additional charge — instead of being returned to the sender.

The USPS BlueEarth Federal Recycling Program transports and recycles used electronics for federal agencies with no shipping or item disposition costs.

The USPS BlueEarth Product Carbon Accounting service continues to grow. It provides large commercial customers a customized statement of carbon emissions associated with the customer’s mailings.

In addition to our BlueEarth programs, the Postal Service works with suppliers to maximize the use of recycled content materials in the manufacturing of stamps, postcards and packaging.

Recycle bins are available at many Post Office lobbies nationwide so customers can recycle their read mail. Look in the Post Office lobby for the container labeled: “READ, RESPOND, RECYCLE.”

And, the USPS National Recycling Operation uses existing transportation to backhaul recyclables from Post Offices to processing centers for consolidation and diversion from landfill to recycling.

One-stop

shopping

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service.

* | Tags: Marketing Retail Fact #397 | Updated: March 9, 2018
6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes - two large and four medium - six address labels, one roll of tape and six customs forms. The kit can be ordered online at shop.usps.com at no charge.

* | Tags: Marketing People Fact #318 | Updated: February 20, 2018
Discounts

for commercial mailers

Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.

* | Tags: Marketing Retail Fact #295 | Updated: February 16, 2018
BRANDED

mailpieces

On eligible mailpieces, Picture Permit Indicia can include a corporate logo, brand image or trademark to raise brand awareness and market products and services.

* | Tags: Innovation Marketing Fact #294 | Updated: February 16, 2018
3.4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers make sure their marketing messages reach the right customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 3.4 million transactions, 6 billion mailpieces and $2.6 billion in revenue.

* | Tags: Innovation Marketing Fact #291 | Updated: February 16, 2018
Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 8 million customers have enrolled in this free service since it launched in 2017. Residential consumers and residential PO Box customers can sign up at usps.com.

* | Tags: Innovation Marketing Fact #203 | Updated: February 16, 2018
FREE

package pickup

With Package Pickup, customers can go online to request Priority Mail Express and Priority Mail packages be picked up at their homes or offices as part of the mail carrier’s regular route — for free.

* | Tags: Marketing Fact #34 | Updated: February 27, 2018

One day

in the life of the U.S. Postal Service

Each day the Postal Service picks up, processes and delivers millions of letters and packages. No single operation in the world comes close to this level of connectivity to so many households and businesses. Here’s just ONE day in the life of the United States Postal Service.

Figures are averages.

121,452

address changes processed

The Postal Service processes 121,452 address changes daily.

* | Tags: One Day Fact #75 | Updated: February 14, 2018
286,137

money orders

The Postal Service issues 286,137 money orders daily.

* | Tags: One Day Fact #81 | Updated: December 2, 2018
$982,838

online sales

The Postal Service brings in $982,838 daily from online stamp and retail sales at usps.com

* | Tags: One Day Fact #78 | Updated: December 2, 2018
6.3

million people

The Postal Service has 6.3 million people visit usps.com.

* | Tags: One Day Fact #73 | Updated: February 14, 2018
6,955

letter carriers

The Postal Service has 6,955 letter carriers who deliver mail entirely on foot - the USPS Fleet of Feet.

* | Tags: One Day Sustainability Fact #72 | Updated: February 14, 2018
$170.6

million

Each day, $170.6 million is paid to USPS employees in salaries and benefits.

* | Tags: One Day Fact #69 | Updated: February 14, 2018
493.4

million mailpieces

The Postal Service processes and delivers 493.4 million mailpieces each day. That's an average of 20.6 million each hour, 342,638 per minute and 5,711 mailpieces processed every second.

* | Tags: One Day Fact #49 | Updated: December 2, 2018
ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: December 2, 2018
$229.7

million

The Postal Service generates, on average, $229.7 million in revenue per day.

* | Tags: One Day Fact #47 | Updated: December 2, 2018

Serving

communities.

The Postal Service is part of the fabric of the nation with employees making a difference in every community across the country. Here’s a look at some of the programs and causes our organization supports.

11-pound

weight limit

In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

* | Tags: People Fact #386 | Updated: March 1, 2018

Grandma, can you babysit?

In the early days of Parcel Post, parents sometimes mailed their children if they met the 11-pound weight limit. In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

FIRST

female Postmaster General

Megan J. Brennan is the 74th Postmaster General of the United States.

* | Tags: People Fact #348 | Updated: February 21, 2018
1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 21, 2018

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation.

About 400 murals have images of Native Americans, according to the Smithsonian National Museum of the American Indian.

There is also a publication dedicated to Postal Service history.

 

POSTAL COURT

resolving disputes

The Postal Service's Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters.

* | Tags: Innovation People Fact #340 | Updated: February 21, 2018

Resolving disputes

The Postal Service’s Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters. Its independent decisions involve contract disputes, employee debt disputes, mail disputes and mail fraud, among many other areas.

The department uses an advanced and widely acclaimed electronic filing and case management system, resulting in virtually paperless litigation. The electronic system is designed to provide maximum, easy and free access to the postal court system for all parties.

The Judicial Officer Department has been conducting an increasing number of its hearings using video technology — from its courtroom to areas around the country — saving time and money for the Postal Service and opposing parties.

80,000

PCC members

Postal Customer Councils connect business mailers with local Post Office leadership to develop more effective and profitable mailings through training and information sharing. About 155 local PCCs support 80,000 members.

* | Tags: People Fact #324 | Updated: February 20, 2018
Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: People Fact #323 | Updated: February 20, 2018
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: People Fact #322 | Updated: February 20, 2018
Nope

no official motto

The Postal Service has no official motto. It's not this phrase: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."

* | Tags: People Fact #321 | Updated: February 20, 2018

About that motto…

The Postal Service has no official motto. Nope, it’s not this phrase: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Those words are engraved on the front of the James A. Farley Post Office in New York City, set in stone by the architectural firm that built it. The phrase is taken from an ancient book by the Persian historian Herodotus and refers to messengers in the Persian Empire.

But we approve of the sentiment.

FIRST

Postmaster General

The Post Office Department was founded in 1775 with Benjamin Franklin as the first Postmaster General. His annual salary was $1,000. That makes us the second oldest federal department. Before 1971, the PMG was a Cabinet member.

* | Tags: People Fact #320 | Updated: February 20, 2018
1980

Military Postal Service Agency formed

Each military service managed its own mail program until 1980 when the Military Postal Service Agency was formed.

* | Tags: People Size & Scope Fact #319 | Updated: February 20, 2018

Military mail in brief

Each military service managed its own mail program until 1980 when the Military Postal Service Agency was formed. The Department of Defense designated the Secretary of the Army as the single military mail manager.

Military members receive virtually the same level of service as if they were at home in the United States. Differences are based on the country in which they’re stationed and the type of military operation in which they’re involved.

Military mail moves within the United States via the USPS transportation network to major mail processing facilities.

If it’s First-Class Mail, Priority Mail or Priority Mail Express, the item moves from major airport gateways in the U.S. to overseas airport gateways on commercial aircraft. It’s then moved by various methods to designated military postal facilities to delivery to individual service members. Mail also moves by military aircraft when necessary.

6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes - two large and four medium - six address labels, one roll of tape and six customs forms. The kit can be ordered online at shop.usps.com at no charge.

* | Tags: Marketing People Fact #318 | Updated: February 20, 2018
105,000

military veterans

Veterans. The Postal Service employs more than 105,000 military veterans. USPS also has issued more than 140 stamps honoring the nation's military history.

* | Tags: People Top Facts Fact #288 | Updated: February 15, 2018
combat

mail fraud

The Postal Service and Postal Inspection Service provide education, tools and information to combat identity theft and mail fraud during National Consumer Protection Week, the Federal Trade Commission's annual awareness campaign.

* | Tags: Inspection Service People Fact #287 | Updated: February 15, 2018
61,200

employees and family members

The Postal Service partners with Be The Match Foundation to help people dealing with life-threatening diseases. Since 1998, more than 61,200 postal employees and their family members have joined the national marrow donor registry - the largest number from a single private or public organization in the United States.

* | Tags: People Fact #286 | Updated: February 15, 2018
6,000

dog attacks

With our carriers delivering to homes where there are pets, the Postal Service during National Dog Bite Prevention Week highlights safety initiatives and dog bite prevention tips to protect employees and customers. In 2017, more than 6,000 employees were attacked by dogs in more than 2,500 cities.

* | Tags: People Fact #285 | Updated: February 15, 2018
letters

mailed to Santa

For 105 years, postal employees, charities, and individual and corporate volunteers have helped spread the magic of the holiday season to families in need by answering and "adopting" letters mailed to Santa.

* | Tags: People Fact #284 | Updated: February 15, 2018
7.5

million people

All heart. The Postal Service is the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 15, 2018
318

employee heroes

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2017, the Postal Service recognized 318 heroic employees.

* | Tags: People Top Facts Fact #97 | Updated: February 15, 2018
WHOA

Pony Express

The Pony Express was in operation only from April 3, 1860, to Oct. 26, 1861. It was never part of the U.S. Postal Service.

* | Tags: People Fact #385 | Updated: March 1, 2018

That’s no pony, that’s a big horse

The official name for the “Pony Express” actually was Overland Express Route.

Before they were hired, riders had to swear on a Bible not to curse, fight or abuse their animals.

The service was in operation only from April 3, 1860, to Oct. 26, 1861.

1.6

billion pounds of food

The Postal Service and the National Association of Letter Carriers hold the largest one-day food drive in the nation. Almost 1.6 billion pounds of food have been collected and donated since the campaign began in 1993.

* | Tags: People Fact #31 | Updated: February 15, 2018

Service.

Convenience.
Affordability.

Our priority is and always will be delivering great service that’s affordable and dependable. We have the nation’s largest retail network and our online Post Office at usps.com is always open.

One-stop

shopping

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service.

* | Tags: Marketing Retail Fact #397 | Updated: March 9, 2018
62

million visits

In 2017, there were more than 62 million visitors to the Postal Service's mobile site - m.usps.com - averaging more than 450,000 visits each day.

* | Tags: Retail Fact #380 | Updated: February 28, 2018
2.5

million downloads

There's a Post Office on your phone. The Postal Service app - USPS Mobile - was downloaded 2.5 million times in 2017.

* | Tags: Retail Fact #377 | Updated: February 28, 2018

Some of the most popular functions currently available on usps.com – Informed Delivery, USPS Tracking, Post Office locator, ZIP Code lookup, calculating postage, holding mail, requesting Package Pickup and ordering shipping supplies – are available on most smart phones.

381

million transactions

More than 381 million credit and debit card transactions are processed annually through IT systems in Post Offices and through usps.com. These systems authorized more than $12 billion per year in debit/credit revenue for the Postal Service.

* | Tags: Innovation Retail Fact #368 | Updated: February 27, 2018
45,000

point-of-sale terminals

The Postal Service maintains 45,000 point-of-sale terminals and 2,837 self-service retail kiosks nationwide.

* | Tags: Innovation Retail Fact #365 | Updated: February 27, 2018
Self-service

postal revenue

In 2017, the Postal Service received $418.4 million in revenue from 2,837 postal self-service kiosks.

* | Tags: Retail Size & Scope Fact #364 | Updated: February 27, 2018
6.5 million

passport applications

More than 6.5 million passport applications were accepted at Post Offices during 2017, resulting in $164.5 million in revenue for the Postal Service.

* | Tags: Retail Fact #346 | Updated: February 21, 2018
1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 21, 2018

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation.

About 400 murals have images of Native Americans, according to the Smithsonian National Museum of the American Indian.

There is also a publication dedicated to Postal Service history.

 

Discounts

for commercial mailers

Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.

* | Tags: Marketing Retail Fact #295 | Updated: February 16, 2018
36,800,000

address changes

Nearly 37 million address changes were requested in 2017.

* | Tags: Retail Size & Scope Yearly facts Fact #225 | Updated: February 28, 2018

To see past years’ address change records, view the Postal Facts – A decade of facts & figures page.

30,825

retail post offices

There are 30,825 Postal Service-managed retail post offices in the United States.

* | Tags: Retail Size & Scope Yearly facts Fact #226 | Updated: February 21, 2018

You can find yearly records of USPS’s total post offices on the Postal Facts – A decade of facts & figures page.

857.1

million customer visits

The Postal Service recorded 857.1 million retail customer visits during 2017.

* | Tags: Retail Size & Scope Yearly facts Fact #221 | Updated: February 28, 2018
1,900,000,000

usps.com visits

In 2017, usps.com recorded 1.9 billion visits - averaging 6.3 million visitors each day.

* | Tags: Retail Size & Scope Fact #28 | Updated: February 21, 2018
$297.8 million

online sales

In 2017, stamp and retail sales at the Postal Store on usps.com - the official online Post Office - totaled nearly $298 million.

* | Tags: Retail Size & Scope Fact #29 | Updated: February 21, 2018

Sizing

it up.

We make the connection. Friends and families, businesses and customers. The United States Postal Service delivers to every address in America, from the biggest cities to the smallest hamlets. The U.S. Mail is part of the fundamental infrastructure of this nation. It is a basic connection between all of the people and all of their institutions. This is our mandate — binding the nation together. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Always have, always will. It’s what we do.

660

million rubber bands

The Postal Service ordered more than 660 million rubber bands during FY 2017.

* | Tags: Size & Scope Fact #379 | Updated: February 28, 2018
Self-service

postal revenue

In 2017, the Postal Service received $418.4 million in revenue from 2,837 postal self-service kiosks.

* | Tags: Retail Size & Scope Fact #364 | Updated: February 27, 2018
1.9 billion

dollars

Every two weeks, the Postal Service pays $1.9 billion in salaries and benefits.

* | Tags: Size & Scope Fact #363 | Updated: February 27, 2018
47%

of the world's mail

Forty-seven percent of the world's mail volume is handled by the Postal Service.

* | Tags: Size & Scope Fact #362 | Updated: February 27, 2018
149.5

billion

In 2017, the Postal Service processed and delivered 149.5 billion mailpieces.

* | Tags: Size & Scope Fact #361 | Updated: February 27, 2018
37th

if private sector

If a private sector company, the Postal Service would rank 37th in the 2017 Fortune 500. In the 2017 Global Fortune 500 list, we ranked 99th.

* | Tags: Size & Scope Fact #344 | Updated: February 21, 2018
12 million

corporate emails daily

Our corporate email system handles more than 12 million legitimate emails daily to more than 224,000 email accounts.

* | Tags: Size & Scope Fact #338 | Updated: February 21, 2018

Staying connected

Our corporate email system handles more than 12 million legitimate emails daily to more than 224,000 email accounts.

Over 128,000 meetings per month are hosted online.

There are 575 remote locations within the postal system that receive network connectivity by satellite.

USPS has 35 petabytes of storage capacity – equivalent to playing more than 88,700 years of songs on an MP3 player with no repeats.

1980

Military Postal Service Agency formed

Each military service managed its own mail program until 1980 when the Military Postal Service Agency was formed.

* | Tags: People Size & Scope Fact #319 | Updated: February 20, 2018

Military mail in brief

Each military service managed its own mail program until 1980 when the Military Postal Service Agency was formed. The Department of Defense designated the Secretary of the Army as the single military mail manager.

Military members receive virtually the same level of service as if they were at home in the United States. Differences are based on the country in which they’re stationed and the type of military operation in which they’re involved.

Military mail moves within the United States via the USPS transportation network to major mail processing facilities.

If it’s First-Class Mail, Priority Mail or Priority Mail Express, the item moves from major airport gateways in the U.S. to overseas airport gateways on commercial aircraft. It’s then moved by various methods to designated military postal facilities to delivery to individual service members. Mail also moves by military aircraft when necessary.

SUPPORTING

our communities

Social responsibility. From facilitating the nation's largest one-day food drive to addressing dog bites, educating customers on consumer protection and delivering holiday cheer to those in need, the Postal Service supports communities.

* | Tags: Size & Scope Top Facts Fact #317 | Updated: February 20, 2018
42,000

ZIP Codes

There are nearly 42,000 ZIP Codes in the country.

* | Tags: Size & Scope Fact #306 | Updated: February 16, 2018

What’s it all mean?  

There are nearly 42,000 ZIP Codes in the country. They range from 00501, belonging to the Internal Revenue Service in Holtsville, NY, to 99950 in Ketchikan, AK.

Easiest to remember? How about 12345, a unique ZIP Code for General Electric in Schenectady, NY.

The Zone Improvement Plan — ZIP — was introduced in 1963. The first number represents a general geographic area of the nation, such as “0” in the East moving to “9” in the West. The next two numbers are for regional areas and the final two are for specific Post Offices.

Make it a ZIP+4 and mail can be sorted to specific streets and buildings, houses and businesses.

Today, ZIP Codes are important parts of the nation’s 911 emergency system.

1.5

billion miles

During FY 2017, USPS traveled 1.5 billion miles to deliver your mail, equivalent to 61,217 laps around Earth, 6,381 trips to the moon or 16 trips to the sun.

* | Tags: Size & Scope Fact #305 | Updated: February 16, 2018
1.2 million

military delivery points

The Military Postal Service provides service in 60 countries. There are 201 land-based and 147 onboard ship Post Offices. There are 818 military ZIP Codes around the world, with more than 1.2 million delivery points.

* | Tags: Size & Scope Fact #296 | Updated: February 16, 2018
$69.6

billion operating revenue

$69.6 billion in operating revenue in 2017

* | Tags: Size & Scope Yearly facts Fact #190 | Updated: February 21, 2018
$12.9

billion retail revenue

In 2017, retail revenue totaled $12.9 billion.

* | Tags: Size & Scope Yearly facts Fact #219 | Updated: February 21, 2018
503,103

career employees

USPS continues to be one of the largest employers in the nation. Over half a million people are employed by the Postal Service, from Hawaii to Maine. There were 503,103 career employees in 2017. The number of non-career employees was 141,021.

* | Tags: Size & Scope Yearly facts Fact #238 | Updated: February 21, 2018
157.3

million delivery points

The Postal Service prides itself on going the last mile to deliver the mail. We served 157.3 million delivery points nationwide in 2017 with 1.2 million new delivery points added to the network.

* | Tags: Size & Scope Yearly facts Fact #227 | Updated: February 21, 2018
36,800,000

address changes

Nearly 37 million address changes were requested in 2017.

* | Tags: Retail Size & Scope Yearly facts Fact #225 | Updated: February 28, 2018

To see past years’ address change records, view the Postal Facts – A decade of facts & figures page.

30,825

retail post offices

There are 30,825 Postal Service-managed retail post offices in the United States.

* | Tags: Retail Size & Scope Yearly facts Fact #226 | Updated: February 21, 2018

You can find yearly records of USPS’s total post offices on the Postal Facts – A decade of facts & figures page.

857.1

million customer visits

The Postal Service recorded 857.1 million retail customer visits during 2017.

* | Tags: Retail Size & Scope Yearly facts Fact #221 | Updated: February 28, 2018
7.5

million people

All heart. The Postal Service is the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 15, 2018
ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: December 2, 2018
$69.6

billion

In 2017, the United Postal Service recorded $69.6 billion in operating revenue.

* | Tags: Size & Scope Fact #26 | Updated: February 27, 2018
1,900,000,000

usps.com visits

In 2017, usps.com recorded 1.9 billion visits - averaging 6.3 million visitors each day.

* | Tags: Retail Size & Scope Fact #28 | Updated: February 21, 2018
$297.8 million

online sales

In 2017, stamp and retail sales at the Postal Store on usps.com - the official online Post Office - totaled nearly $298 million.

* | Tags: Retail Size & Scope Fact #29 | Updated: February 21, 2018

Postage

stamps

Postage stamps are miniature works of art designed to reflect the American experience. They highlight heroes, history, milestones, achievements and natural wonders. There’s a story behind every stamp.

OFFICIAL

stamp collecting app

There's a Postal Service stamp app - the only official U.S. stamp collecting app. Also, the Guide to U.S. Stamps is now offered in a digital format.

* | Tags: Stamps Fact #398 | Updated: March 9, 2018
PREPAID

postage stamps

People once had to pay for the postage on the letters they received. Prepaid postage stamps were introduced in 1847.

* | Tags: Stamps Fact #378 | Updated: February 28, 2018

Prepaid postage stamps

Until the mid-19th century, people usually had to pay for the postage on the letters they received. That resulted in a lot of mail being returned because the recipient didn’t want to spend the money. Prepaid postage stamps, introduced in 1847, solved this problem.

1893

first woman on stamp

The first woman to appear on a U.S. postage stamp was Queen Isabella in 1893. The first woman honored on stamp was Martha Washington in 1902. The first Native American featured on a stamp was Pocahontas in 1907. The first African American featured on a stamp was Booker T. Washington in 1940.

* | Tags: Stamps Fact #337 | Updated: February 21, 2018
LICK

no more

Stick the landing! In 1992, pressure sensitive self-adhesive stamps rolled out nationally. By 2005, 98 percent of all stamps were this type.

* | Tags: Stamps Fact #336 | Updated: February 21, 2018
ALWAYS

and forever

The first Forever stamp, issued in 2007, was an image of the Liberty Bell. Forever stamps are purchased at the current First-Class Mail postage price and remain valid for full postage no matter how prices change.

* | Tags: Stamps Fact #335 | Updated: February 21, 2018
STAMPS

supporting causes

Our first "discretionary" semipostal stamp, released in 2017, is raising funds for research into a cure for Alzheimer's disease.

* | Tags: Stamps Fact #334 | Updated: February 21, 2018

Supporting causes in the public interest

Semipostal stamps are First-Class Mail stamps sold at a price above the cost of a regular stamp and raise funds for designated causes.

Our first “discretionary” semipostal stamp, released in 2017, is raising funds for research into a cure for Alzheimer’s disease.

It’s the first of five stamp subjects — at the discretion of USPS — to be issued over a 10-year period, with each stamp on sale for no more than two years.

In addition to these new discretionary semipostal stamps, previously issued semipostal stamps support funds designated by Congress.

 

 

19 billion

postage stamps printed

In 2017, 19 billion U.S. postage stamps were printed, and $436 million in stamp and stamp product orders were received by mail, telephone at 1-800-STAMP-24 and online at usps.com/stamps.

* | Tags: Stamps Fact #333 | Updated: February 20, 2018
OUTER SPACE

postage stamp

Out of this world! A postage stamp was inside the New Horizons spacecraft that made a flyby of Pluto in July 2015. That's the farthest distance traveled by a postage stamp - more than 3 billion miles. So noted by the Guinness World Records.

* | Tags: Stamps Fact #332 | Updated: February 20, 2018
$86,700,000

to breast cancer research

The Breast Cancer Research semipostal stamp has raised more than $86.7 million since 1998. More than 1 billion stamps have been sold. The stamp is scheduled to remain on sale until December 2019.

* | Tags: Stamps Fact #32 | Updated: January 1, 2017

Other congressionally mandated semipostal stamps have included Heroes of 2001 and Stop Family Violence. The Save Vanishing Species semipostal stamp remains on sale and has raised more than $4.3 million since 2011.

Good

for the environment. Good for business.

We’re committed to environmental stewardship and leading by example. With every delivery, the Postal Service is committed to making a positive impact on the environment — doing our part to ensure a healthy planet for future generations.

Postal blue

goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

* | Tags: Marketing Sustainability Fact #399 | Updated: March 9, 2018

Postal blue goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

The BlueEarth Secure Destruction mail service allows mailers to have First-Class letter mail that can’t be delivered automatically intercepted and destroyed securely at a postal facility — for no additional charge — instead of being returned to the sender.

The USPS BlueEarth Federal Recycling Program transports and recycles used electronics for federal agencies with no shipping or item disposition costs.

The USPS BlueEarth Product Carbon Accounting service continues to grow. It provides large commercial customers a customized statement of carbon emissions associated with the customer’s mailings.

In addition to our BlueEarth programs, the Postal Service works with suppliers to maximize the use of recycled content materials in the manufacturing of stamps, postcards and packaging.

Recycle bins are available at many Post Office lobbies nationwide so customers can recycle their read mail. Look in the Post Office lobby for the container labeled: “READ, RESPOND, RECYCLE.”

And, the USPS National Recycling Operation uses existing transportation to backhaul recyclables from Post Offices to processing centers for consolidation and diversion from landfill to recycling.

31,000

solar panels

The Postal Service has a solar power generation system at its Los Angeles mail processing facility consisting of 31,000 solar panels. This expands our use of alternative energy and makes the USPS facility the largest building generating electricity through solar energy in the city.

* | Tags: Sustainability Fact #376 | Updated: February 28, 2018
2.5 acres

green roof

The Postal Service has one of the largest green roofs in New York City - 2.5 acres. Green roofs save energy and can contribute to better water quality.

* | Tags: Sustainability Fact #373 | Updated: February 27, 2018
25%

reduce energy goal

The Postal Service has a goal to reduce energy used per square foot of building space 25 percent by 2025.

* | Tags: Sustainability Fact #372 | Updated: February 27, 2018
6,955

letter carriers

The Postal Service has 6,955 letter carriers who deliver mail entirely on foot - the USPS Fleet of Feet.

* | Tags: One Day Sustainability Fact #72 | Updated: February 14, 2018
47,000

alternative fuel vehicles

The Postal Service operates a fleet of more than 47,000 alternative fuel-capable vehicles, most of which are equipped to use ethanol. There are electric, compressed natural gas and liquid propane gas vehicles in the fleet as well. Two-ton electric vehicles have been delivering mail in New York City since 2001.

* | Tags: Sustainability Fact #40 | Updated: February 27, 2018

Top twelve

things you should know about the U.S. Postal Service

12

Social responsibility. From facilitating the nation's largest one-day food drive to addressing dog bites, educating customers on consumer protection and delivering holiday cheer to those in need, the Postal Service supports communities.

* | Tags: Size & Scope Top Facts Fact #317 | Updated: February 20, 2018
11

Veterans. The Postal Service employs more than 105,000 military veterans. USPS also has issued more than 140 stamps honoring the nation's military history.

* | Tags: People Top Facts Fact #288 | Updated: February 15, 2018
10

All heart. The Postal Service is the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 15, 2018
9

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2017, the Postal Service recognized 318 heroic employees.

* | Tags: People Top Facts Fact #97 | Updated: February 15, 2018
8

Retail giant. The Postal Service has the nation's largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically.

* | Tags: Top Facts Fact #98 | Updated: February 20, 2018
7

Global business. The Postal Service processes and delivers 47 percent of the world's mail and is constantly innovating to make customer experiences better.

* | Tags: Top Facts Fact #96 | Updated: February 20, 2018
6

Vehicles. The Postal Service has more than 230,000 vehicles, one of the largest civilian fleets in the world. Next-generation vehicles will have improved ergonomics, safety features, fuel efficiency and design flexibility.

* | Tags: Top Facts Yearly facts Fact #93 | Updated: February 20, 2018
5

Competition and collaboration. The Postal Service both competes and collaborates with the private sector. UPS and FedEx pay the Postal Service to deliver hundreds of millions of their ground packages, and USPS pays UPS and FedEx for air transportation.

* | Tags: Top Facts Fact #92 | Updated: February 20, 2018
4

Affordability. For 50 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

* | Tags: Top Facts Fact #90 | Updated: February 20, 2018
3

Dependable. The Postal Service is the only organization in the country that has the resources, network infrastructure and logistical capability to regularly deliver to every residential and business address in the nation.

* | Tags: Top Facts Fact #94 | Updated: February 20, 2018
2

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection Service Top Facts Fact #88 | Updated: February 20, 2018
And most importantly...
1

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: December 2, 2018

A decade

of facts & figures

The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. We deliver to more than 157 million addresses in every state, city and town in the country. Everyone living in the United States and its territories has access to postal products and services and pays the same for a First-Class postage stamp regardless of their location.


All figures are for fiscal year.
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.

  2017201620152014201320122011201020092008

Operating revenue

$69.6 B

$71.4 B

$68.8 B

$67.8 B

$67.3 B

$65.2 B

$65.7 B

$67.1 B

$68 B

$74.9 B

Retail revenue

12.9 B

13.5 B

19.2 B

19 B

18.3 B

17.5 B

16.9 B

17.5 B

17.7 B

18.7 B

Postal Service-managed retail office revenue

9.9 B

10.2 B

10.4 B

10.7 B

10.8 B

10.7 B

10.9 B

12.1 B

12.7 B

13.7 B

Alternate access revenue

$3.1 B

3.2 B

8.8 B

8.3 B

7.5 B

6.8 B

6 B

5.4 B

5.1 B

5 B

  2017201620152014201320122011201020092008

Alternate access revenue percentage

23.75 %

23 %

45.7 %

43.7 %

41 %

39.1 %

35.5 %

30.7 %

28.6 %

26.8 %

Career employees

503,103

508,908

491,863

488,300

491,017

528,458

557,251

583,908

623,128

663,238

Mail volume

149.5 B

154.3 B

154.3 B

155.5 B

158.2 B

159.8 B

168.3 B

170.9 B

176.7 B

202.7 B

First-Class Mail volume

58.7 B

61.2 B

62.6 B

63.8 B

65.8 B

68.7 B

72.5 B

77.6 B

82.7 B

90.7 B

  2017201620152014201320122011201020092008

First-Class Single Piece Mail volume**

18.5 B

19.7 B

20.7 B

21.8 B

22.6 B

23.2 B

25.8 B

28.9 B

31.6 B

35.4 B

Shipping/Package volume***

5.7 B

5.2 B

4.5 B

4 B

3.7 B

3.5 B

3.3 B

3.1 B

3.1 B

3.3 B

Marketing mail volume

78.3 B

80.9 B

80 B

80.3 B

80.8 B

79.5 B

84.0 B

81.8 B

81.8 B

98.4 B

Delivery points

157.3 M

156.1 M

155 M

153.9 M

152.9 M

152.1 M

151.5 M

150.9 M

150.1 M

149.2 M

  2017201620152014201320122011201020092008

Address changes

36.8 M

37 M

37 M

34.4 M

38.8 M

39.7 M

39.9 M

41.5 M

43.8 M

46 M

Post offices (Postal Service-managed)

30,825

31,585

31,606

31,662

31,702

31,857

32,146

32,528

32,662

32,741

All retail offices

34,340

35,423

35,520

35,649

35,434

35,369

35,756

36,222

36,496

36,723

Retail customer visits

857.1 M

877.4 M

919.5 M

948.7 M

989.1 M

986.2 M

1.02 B

1.06 B

1.12 B

1.16 B

  2017201620152014201320122011201020092008

Total delivery routes

228,483

229,104

226,777

244,365

225,152

227,000

228,160

230,600

232,900

244,800

Total vehicles

230,939

227,896

214,933

211,264

211,654

212,530

213,881

215,625

218,684

221,047

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following word marks are among the many trademarks owned by the United States Postal Service®:

Certified Mail®, Click-N-Ship®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, gopost®, Intelligent Mail®, Metro Post®, Parcel Select®, PO Box™, Post Office™, PostalOne!®, Postal Police®, Postal Service™, Premium Forwarding Service® , Priority Mail®, Priority Mail Express®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Return For Good®, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector®, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Tracking®, USPS.COM®, ZIP + 4®, and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Postal Facts provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Special thanks to the Postal Facts 2018 editors:
Sue Brennan, Ilze Sella, Megan Plummer, Ashley Holmes Mullenix, Tatiana Roy, Carl Walton

Website design by:
Scott Tracy

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2018 United States Postal Service. All rights reserved.

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following word marks are among the many trademarks owned by the United States Postal Service®:

Certified Mail®, Click-N-Ship®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, gopost®, Intelligent Mail®, Metro Post®, Parcel Select®, PO Box™, Post Office™, PostalOne!®, Postal Police®, Postal Service™, Premium Forwarding Service® , Priority Mail®, Priority Mail Express®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Return For Good®, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector®, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Tracking®, USPS.COM®, ZIP + 4®, and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Postal Facts provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Special thanks to the Postal Facts 2018 editors:
Sue Brennan, Ilze Sella, Megan Plummer, Ashley Holmes Mullenix, Tatiana Roy, Carl Walton

Website design by:
Scott Tracy

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2018 United States Postal Service. All rights reserved.