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About Postal Facts

You know we deliver for America. And you know we’ve been doing it for a long time. But do you know exactly how much we deliver? Every day? Each year? Did you know we don’t use your tax dollars for our operations? Did you know we have programs designed to help the communities we serve? And what does the “ZIP” in ZIP Code mean anyway? You can find these answers and more at facts.usps.com.

When you explore Postal Facts, you’ll find information about postal operations and revenue as well as some things on the lighter side of our business. Our history goes all the way back to the founding of the nation. Postal Facts is a great place to learn about where we’ve been and where we’re going.

We’re proud to provide secure, reliable and affordable delivery of mail and packages to every address in the United States, its territories and its military installations worldwide. And consider this very important fact: everyone in the U.S. and its territories has access to postal products and services and pays the same for a First-Class Mail postage stamp regardless of location.

If you have any comments, questions or issues you would like to informs us about, please use our Postal Facts feedback form.

Want even more information about the United States Postal Service? We’ll keep you posted. You can connect with us in many ways, including:

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#POSTALPROUD

Unless otherwise noted, all figures are based on the Postal Service’s fiscal year.

Innovation

in the mail

The Postal Service is always striving to increase the impact, excitement and value of mail. We’ve always embraced new technologies and innovation. We’re firmly focused on improving the mailing experience.

People, machines, vehicles, technology — it’s an impressive feat to get that card from grandma or that package from your favorite online store to your doorstep.

$45 million

collected

The Automated Package Verification (APV) program automates the detection and collection of postage due for mail pieces with insufficient postage through the use of automated package processing equipment. The Postal Service collected $45 million in short-paid revenue and deterred more than $198 million in short-paid postage in 2019.

* | Tags: Innovation Fact #586 | Updated: April 7, 2020
45.7 billion

volume2

In 2019, the Postal Service handled 45.7 billion mail pieces from more than 501 mailers under Seamless Acceptance and collected $675,000 in additional postage.

* | Tags: Innovation Fact #545 | Updated: April 7, 2020

The Seamless Acceptance program automates the payment verification of commercial mailings by leveraging electronic documentation (eDoc), Intelligent Mail barcodes (IMb) and information collected from both handheld sampling devices and mail processing equipment scans.

1,108

eInduction mailers

The eInduction process simplifies mail induction by leveraging eDoc, Intelligent Mail container barcodes and handheld scanner technologies to verify the payment and preparation of commercial mail containers. In 2019, 1,108 mailers took advantage of eInduction.

* | Tags: Innovation Fact #544 | Updated: April 7, 2020
$16 billion

collected

The Enterprise Payment System allows customers to pay for and manage their use of Postal Service products and services online, using an integrated single payment account. In 2019, EPS collected $16 billion in revenue.

* | Tags: Innovation Fact #543 | Updated: April 7, 2020
27 million

postage statements

The commercial mail acceptance program enables automation of verification and acceptance of commercial mail. USPS currently has 10,802 business mail entry units and 874 detached mail units. In 2019, commercial mail acceptance processed 27 million commercial postage statements.

* | Tags: Innovation Fact #542 | Updated: February 7, 2020
$9.8 billion

eVS

The Electronic Verification System allows high-volume package mailers and package consolidators to document and pay for postage using electronic manifest files. In 2019, eVS processed 3.6 billion packages from 3,219 shippers and collected $8.8 billion in revenue.

* | Tags: Innovation Fact #541 | Updated: February 7, 2020
57

billion dollars

More than $57 billion in postage was collected from more than 50,000 customers through permits, meters and PC Postage in 2019.

* | Tags: Innovation Fact #539 | Updated: February 7, 2020
Address

deciphering

You call that scribble legible? Employees at the Remote Encoding Center in Salt Lake City, UT, are responsible for deciphering terribly handwritten or shoddily printed addresses.

* | Tags: Innovation People Fact #538 | Updated: February 7, 2020
SCRATCH

and sniff stamps

In 2019, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps, including the Frozen Treats stamps -- the first "scratch and sniff" stamp.

* | Tags: Innovation Stamps Fact #512 | Updated: February 5, 2020

What a great idea!

In 2019, the Postal Service released several stamps that highlighted printing technologies in the production of its stamps.

36,000

pieces per hour

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

* | Tags: Innovation Fact #396 | Updated: March 7, 2020

Systems at work

The daily operations performed by the Postal Service depend on an astonishing network of people and technologies that collect, transport, process and deliver the nation’s mail. Here are some of the systems that help make it happen:

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

The new Enhanced Package Processing System in Portland, OR, sorts packages at 25,000 pieces per hour.

The Automated Delivery Unit Sorter sorts packages and bundles of mail at a rate of 4,000 pieces per hour with a sort accuracy of 99.95 percent.

The Robotic Containerization System sorts trays and automatically loads rolling containers or pallets.

The Automated Flat Sorting Machine sorts flat mail at 17,000 pieces per hour.

The Automated Package Processing System sorts packages and bundles of mail at 9,500 pieces per hour.

The High Throughput Parcel Sorter sorts packages and bundles at 15,000 pieces per hour.

The Automated Parcel and Bundle Sorter sorts packages and bundles of mail at 6,000 pieces per hour.

18

million trays

Tray sorting machines sort more than 18 million trays per day through conveyor systems.

* | Tags: Innovation Fact #394 | Updated: February 6, 2020
8,500

processing equipment

The Postal Service uses more than 8,500 pieces of automation processing equipment to sort nearly half the world's mail.

* | Tags: Innovation Fact #384 | Updated: February 6, 2020
260,000

Mobile Delivery Devices

Mobile Delivery Devices provide real-time scanning for daily delivery operations. There are more than 260,000 devices in use nationwide.

* | Tags: Innovation Fact #374 | Updated: February 6, 2020
46,000

point-of-sale terminals

The Postal Service maintains 46,000 point-of-sale terminals and 2,733 self-service retail kiosks nationwide supported by the IT team.

* | Tags: Innovation Retail Fact #365 | Updated: February 4, 2020
Thousands

PCC members

Postal Customer Councils connect business mailers with local Post Office leadership to develop more effective and profitable mailings through training and information sharing. Since the 1960s, PCCs have been the go-to local resource for helping mailers learn, innovate and build their businesses.

* | Tags: Innovation People Fact #324 | Updated: February 6, 2020

Find more information at postalpro.usps.com/pcc.

Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing/Retail People Fact #323 | Updated: February 6, 2020
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing/Retail People Fact #322 | Updated: February 6, 2020

Find more information at npf.org.

36,000

stamps postmarked per hour

The Advanced Facer Canceller System positions letter mail and postmarks stamps at 36,000 pieces per hour.

* | Tags: Innovation Fact #314 | Updated: February 6, 2020
200

miles of conveyors

The Postal Service is one of the largest material-handling systems in the world for moving mail. There are more than 200 miles of conveyors within postal facilities.

* | Tags: Innovation Fact #313 | Updated: February 5, 2020
Optical

character recognition

The Postal Service is the world leader in optical character recognition technology, with machines reading nearly 98 percent of all hand-addressed letters and 99.5 percent of machine-printed mail.

* | Tags: Innovation Fact #312 | Updated: February 6, 2020
TRACKING

Intelligent Mail

A unique Intelligent Mail barcode identifies individual pieces of mail, trays, sacks and containers to track them through the postal processing system from induction to delivery.

* | Tags: Innovation Fact #292 | Updated: February 6, 2020
4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers target their marketing mailpieces to customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 4 million transactions, 20 billion mailpieces and $3.5 billion in revenue.

* | Tags: Innovation Marketing/Retail Fact #291 | Updated: February 6, 2020

The USPS Printer Directory provides customers free access to local print, design and mail preparation services for Every Door Direct Mail and other direct mail products through a searchable database and mapping program. More than 700 listings populate the directory that serves small and medium-size businesses nationwide.

Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 20 million customers have enrolled since it was launched in 2017.

* | Tags: Innovation Marketing/Retail Fact #203 | Updated: February 6, 2020

Residential consumers and residential PO Box customers can sign up for the service at usps.com/informeddelivery.

310,000

handheld scanners

Our communications network supports and maintains more than 147,000 desktop computers, 31,000 notebook computers, 86,000 printers, 23,000 smartphones, 250,000 phone lines and 310,000 handheld scanners.

* | Tags: Innovation Fact #38 | Updated: February 6, 2020

The Postal Service has one of the world’s largest computer networks — linking more than 31,000 facilities and connecting hundreds of thousands of employees and hundreds of systems.

There are 581 remote locations within the postal system that receive network connectivity via satellite.

USPS has 90 petabytes of storage capacity — equivalent to playing more than 228,085 years of songs on an MP3 player with no repeats.

More than 141,000 meetings per month are hosted online, representing more than 41 million minutes of conference time.

174

robotics systems

The Postal Service has the largest gantry robotic fleet in the world using 174 robotics systems to move 314,000 mail trays per day.

* | Tags: Innovation Fact #36 | Updated: February 6, 2020

Security.

Law Enforcement. Preserving the Trust.

We protect you and your mail.

The U.S. Postal Inspection Service is the federal law enforcement, crime prevention, and security arm of the U.S. Postal Service. Founded by Benjamin Franklin and established on August 7, 1775, the Inspection Service is one of the nation’s oldest federal law enforcement agencies.

Operation

Protect Veterans

Postal Inspectors in partnership with AARP promoted "Operation Protect Veterans" to raise awareness about scams that are targeted toward military veterans.

* | Tags: Inspection service Fact #330 | Updated: February 6, 2020
1971

first female agents hired

In 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents.

* | Tags: Inspection service Fact #327 | Updated: February 20, 2020

Explore our history

From the widely known — Postal Inspectors made sure the priceless Hope Diamond was delivered safely through the mail — to the proudly notable — in 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents — our history reflects the history of law enforcement in our nation.

Postal Inspectors have investigated consumer fraud schemes such as foreign lotteries/sweepstakes scams, fake charities, insider traders on Wall Street, worldwide art fraud rings and crooked televangelists. In recent years, the Postal Inspection Service has played an integral role in terrorist investigations, including the Unabomber, and ricin and anthrax cases.

For additional information, visit the Postal Inspection Service’s history page.

26,000

mailpieces screened

During 2019, there were 14 national mail screening events, including the Super Bowl. More than 26,000 mailpieces and private courier deliveries were screened at the events, heightening safety and security for all.

* | Tags: Inspection service Fact #326 | Updated: February 6, 2020
1 million

viewers weekly

Postal Inspectors educate the American public about scams and how to avoid them. A weekly TV series, The Inspectors, is based on real-life cases. This innovative program reaches 1 million viewers weekly.

* | Tags: Inspection service Fact #325 | Updated: February 6, 2020
125,000

physical evidence items

Forensic scientists and specialists examined 125,000 physical evidence items at the Postal Inspection Service's state-of-the-art National Forensic Laboratory, leading to 999 suspects identified.

* | Tags: Inspection service Fact #303 | Updated: February 6, 2020
11

investigations

Postal Inspectors conducted 11 investigations of the use of mail to exploit children and made 9 arrests.

* | Tags: Inspection service Fact #302 | Updated: February 7, 2020
247

arrests

Postal Inspectors investigated 576 reported threats and assaults against postal employees during 2019. They made 247 arrests that resulted in 154 convictions.

* | Tags: Inspection service Fact #301 | Updated: February 7, 2020
2,252

assets seized

The Postal Inspection Service seized 2,252 assets worth $143 million, with 63 percent of seizures from illegal narcotics and related proceeds. It made 2,562 arrests for illegal-narcotics related cases.

* | Tags: Inspection service Fact #300 | Updated: February 7, 2020
3,289

suspicious mail incidents

Postal Inspectors responded to and investigated 3,289 suspicious mail incidents in 2019.

* | Tags: Inspection service Fact #299 | Updated: February 7, 2020
$1,700,000

equipment recovered

Postal Inspectors in 2019 recovered misappropriated or stolen mail transport equipment worth $1,700,000.

* | Tags: Inspection service Fact #298 | Updated: February 7, 2020
200

federal laws enforced

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection service Top facts Fact #88 | Updated: February 4, 2020
5,759

arrests

In 2019 Postal Inspectors reported 5,759 arrests and 4,995 convictions related to postal crimes, primarily those involving mail theft, mail fraud and prohibited mailings.

* | Tags: Inspection service Fact #41 | Updated: February 7, 2020

Map facts

Discover fun and interesting geographic facts about the U.S. Postal Service!

MULE

mail delivery

The most unusual delivery method used by USPS is a mule train in Arizona. The mules carry mail, food and supplies down an 8-mile trail to the Havasupai Indians at the bottom of the Grand Canyon.

* | Tags: Map facts Fact #310 | Updated: February 5, 2020

Elsewhere, the Postal Service moves mail by planes, hovercraft, trains, trucks, cars, boats, ferries, helicopters, subways, bicycles and feet.

31

cities

Franklin is the most common city name in the country with 31. Clinton and Washington are tied for second with 29 and Arlington is at third with 28. The most common Post Office name is Clinton, with 26 locations, followed by Madison with 25 and Franklin and Washington tied for third with 24.

* | Tags: Map facts Fact #309 | Updated: February 5, 2020
33

miles long

The most common street name in the country is Main -- more than 13,000 of them -- followed by 2nd and Maple, with more than 8,000 each. The longest Main Street is in Island Park, ID, and is 33 miles long.

* | Tags: Map facts Fact #308 | Updated: February 5, 2020
13,000

Main streets

The most common street name in the country is Main -- more than 13,000 of them -- followed by 2nd and Maple, with more than 8,000 each.

* | Tags: Map facts Fact #307 | Updated: February 5, 2020
46,167

street deliveries

The ZIP Code with the most possible street deliveries is Cathedral Station, NY, 10025 - with 46,167!

* | Tags: Map facts Fact #279 | Updated: February 5, 2020
Coldest

Post Office

Our Post Office in Utqiagvik, North Slope of Alaska -- formerly Barrow (99723) and Wainwright (99782) -- experiences the coldest temperatures.

* | Tags: Map facts Fact #276 | Updated: February 6, 2020
2.3

miles

The shortest rural delivery route is in Parker, CO. The carrier travels 2.3 miles and delivers to 837 boxes.

* | Tags: Map facts Fact #151 | Updated: February 5, 2020
190.7

miles

The longest rural delivery route is in Sidney, MT. The carrier travels 190.7 miles daily and delivers to 272 boxes.

* | Tags: Map facts Fact #150 | Updated: February 5, 2020
12345

easiest to remember

The easiest to remember ZIP Code is 12345, a unique ZIP Code for General Electric in Schenectady, NY.

* | Tags: Map facts Fact #149 | Updated: February 6, 2020
HIGHEST

ZIP Code number

The highest ZIP Code number is 99950 in Ketchikan, AK.

* | Tags: Map facts Fact #148 | Updated: February 6, 2020
LOWEST

ZIP Code number

The lowest ZIP Code number is 00501, unique for the Internal Revenue Service in Holtsville, NY.

* | Tags: Map facts Fact #147 | Updated: February 15, 2020
Delivery

dock-to-dock

Dock-to-dock delivery on the Magnolia River in Alabama. A 15-foot contract mail boat delivers to 176 dock-side mailboxes on a 31-mile stretch of the river.

* | Tags: Map facts Fact #146 | Updated: February 15, 2020
Boat

delivery with ZIP

Boat delivery is available on the Detroit River in Michigan. The JW Westcott is a 45-foot contract mail boat that delivers mail to passing ships and has its own ZIP Code: 48222.

* | Tags: Map facts Fact #145 | Updated: February 15, 2020
150

feet underground

Stamp Fulfillment Services in Kansas City, MO, is located in a limestone cave 150 feet underground. It keeps inventory and employees safe from snow, flooding, winds and tornadoes common in the Midwest.

* | Tags: Map facts Fact #144 | Updated: February 15, 2020
LAND EXCLAVE

of the USA

The Post Office in most need of a bridge is in Point Roberts, WA. It can be reached by car only by driving through British Columbia, Canada. Only a boat or float plane can travel directly there.

* | Tags: Map facts Fact #143 | Updated: February 15, 2020
FREEZERS

for food delivery

The most extraordinary Post Office is in Peach Springs, AZ. The building includes walk-in freezers for food destined for delivery to the bottom of the Grand Canyon by mule train.

* | Tags: Map facts Fact #142 | Updated: February 15, 2020
2ND OLDEST

Post Office

The second oldest Post Office location is in Castine, ME, from 1833.

* | Tags: Map facts Fact #141 | Updated: February 15, 2020
Oldest

Post Office

The Hinsdale, NH, Post Office (03451) has been located in the same building since 1816.

* | Tags: Map facts Fact #140 | Updated: February 6, 2020
LARGEST

retail space

The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 393,000 square feet.

* | Tags: Map facts Retail Fact #139 | Updated: February 6, 2020
Tiny

post office

The smallest Post Office is located in Ochopee, FL (34141), at 61.3 square feet. The building used to be a storage facility for irrigation pipes of an adjacent tomato farm. It was converted into a Post Office in 1953, after a fire that destroyed a previous Post Office and general store.

* | Tags: Map facts Fact #138 | Updated: February 6, 2020
Stuck

in the middle

The most centered Post Office within the 48 contiguous states is located in Lebanon, KS.

* | Tags: Map facts Fact #137 | Updated: February 15, 2020
MOST CENTRAL

Post Office of them all

The most centered Post Office within all 50 states is located in Belle Fourche, SD.

* | Tags: Map facts Fact #136 | Updated: February 15, 2020
Northernmost

Utqiagvik, AK

The northernmost post office location within the 50 states is in Utqiagvik, AK (formerly Barrow).

* | Tags: Map facts Fact #134 | Updated: February 15, 2020
FARTHEST NORTH

within 48 states

The northernmost Post Office location within the 48 contiguous states is in Angle Inlet, MN.

* | Tags: Map facts Fact #133 | Updated: February 15, 2020
FARTHEST SOUTH

within the 50 states

The southernmost Post Office location within the 50 states is located in Naalehu, HI.

* | Tags: Map facts Fact #132 | Updated: February 15, 2020
SOUTHERNMOST

within 48 states

The southernmost Post Office location within the 48 contiguous states is located in Key West, FL.

* | Tags: Map facts Fact #131 | Updated: February 15, 2020
FARTHEST EAST

within the 50 states

The easternmost Post Office location in the 50 states is in Lubec, ME.

* | Tags: Map facts Fact #130 | Updated: February 15, 2020
FARTHEST WEST

within the 50 states

The westernmost Post Office location in the 50 states is in Adak, AK.

* | Tags: Map facts Fact #129 | Updated: February 15, 2020
FARTHEST WEST

in the 48 contiguous states

The westernmost Post Office location in the 48 contiguous states is in La Push, WA.

* | Tags: Map facts Fact #128 | Updated: February 15, 2020
WETTEST

U.S. Post Office

The wettest Post Office is at Mt. Waialeale, near the Kapaa Post Office in Hawaii.

* | Tags: Map facts Fact #127 | Updated: February 15, 2020
LOWEST

U.S. Post Office

The lowest U.S. Post Office is located in Death Valley, CA (92328), at 282 feet below sea level. This is also the driest and hottest Post Office location.

* | Tags: Map facts Retail Fact #126 | Updated: February 6, 2020
HIGHEST

U.S. Post Office

The highest Post Office in the United States is located in Alma, CO (80420), at 10,578 feet above sea level.

* | Tags: Map facts Retail Fact #125 | Updated: February 6, 2020
FURTHEST NORTH

within 50 states

The northernmost Post Office location within the 50 United States of America is in Barrow, AK.

* | Tags: Map facts Fact #123 | Updated: February 15, 2020

Priority: YOU

Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!

Sunday

package delivery

Our Sunday best. In 2019, the Postal Service continued to expand Sunday package delivery to meet the shipping needs of customers shopping online.

* | Tags: Marketing/Retail Fact #402 | Updated: February 6, 2020
Priority

YOU

Priority: YOU! Our priority is and always will be serving you. With free shipping supplies, flat-rate options, $50 worth of free insurance, improved tracking and easy online tools, Priority Mail offers you one of the best values in the shipping business.

* | Tags: Marketing/Retail Fact #400 | Updated: February 6, 2020

Here’s more you should know:

Priority Mail Express offers you overnight delivery to most U.S. locations with up to $100 of insurance coverage included with most shipments.

With Priority Mail Flat Rate boxes and envelopes, there’s no need to weigh or calculate postage of packages up to 70 pounds.

Priority Mail and Priority Mail Express boxes, envelopes and labels, international mailing products and customs forms pouches are available at no charge. They can be ordered at usps.com and delivered to your door or picked up at a local Post Office.

Priority Mail is the environmental choice — boxes are recyclable!

And, no kidding, there’s nothing hidden. Priority Mail is transparent and has no hidden surcharges, no fuel or residential delivery surcharges, and no surcharge for regular Saturday delivery.

 

35.5 million

Click-N-Ship labels

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. In 2019 Click-N-Ship customers created more than 35.5 million labels, which generated more than $432 million in sales.

* | Tags: Marketing/Retail Retail Fact #397 | Updated: March 4, 2020
57

million visitors

In 2019, there were more than 57 million visitors to the Postal Service's mobile site -- m.usps.com -- averaging more than 156,000 visits each day.

* | Tags: Marketing/Retail Retail Fact #380 | Updated: February 4, 2020
Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing/Retail People Fact #323 | Updated: February 6, 2020
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing/Retail People Fact #322 | Updated: February 6, 2020

Find more information at npf.org.

6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes -- two large and four medium -- six address labels, one roll of tape and six customs forms. The kit can be ordered online at usps.com/shop at no charge.

* | Tags: Marketing/Retail People Fact #318 | Updated: February 6, 2020

The Postal Service is the best way to ship directly to APO and FPO locations. The Military Care Kit and special pricing make it easier than ever before to send care packages to the ones you love stationed overseas.

usps.com/shop

Third

ounce free

Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.

* | Tags: Marketing/Retail Fact #295 | Updated: February 6, 2020
BRANDED

mailpieces

With Picture Permit Indicia, commercial mailers can modify the permit imprint indicia on First-Class Mail and USPS Marketing Mail with a corporate logo, brand image or trademark to raise brand awareness and market products and services.

* | Tags: Marketing/Retail Fact #294 | Updated: February 6, 2020
PAPER

to pixels

Combine pixels and paper to create Irresistible Mail. By using mobile technology, business customers can increase the impact of their direct mail with customized QR codes and augmented reality to help turn interest into action and create interactive experiences.

* | Tags: Marketing/Retail Fact #293 | Updated: February 6, 2020

Learn more at www.irresistiblemail.com.

4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers target their marketing mailpieces to customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 4 million transactions, 20 billion mailpieces and $3.5 billion in revenue.

* | Tags: Innovation Marketing/Retail Fact #291 | Updated: February 6, 2020

The USPS Printer Directory provides customers free access to local print, design and mail preparation services for Every Door Direct Mail and other direct mail products through a searchable database and mapping program. More than 700 listings populate the directory that serves small and medium-size businesses nationwide.

Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 20 million customers have enrolled since it was launched in 2017.

* | Tags: Innovation Marketing/Retail Fact #203 | Updated: February 6, 2020

Residential consumers and residential PO Box customers can sign up for the service at usps.com/informeddelivery.

Largest

retail network

Retail giant. The Postal Service has the nation's largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically.

* | Tags: Marketing/Retail Top facts Fact #98 | Updated: February 4, 2020
7.1

million visits

There are 7.1 million daily visits to usps.com.

* | Tags: Marketing/Retail One day Retail Fact #73 | Updated: February 4, 2020
FREE

package pickup

With Package Pickup, you can go online to request Priority Mail Express and Priority Mail packages be picked up at your home or offices as part of your mail carrier’s regular route — for free. In 2018, the Postal Service picked up 209 million packages.

* | Tags: Marketing/Retail Fact #34 | Updated: February 6, 2020
2.6 billion

usps.com visits

In 2019, usps.com recorded 2.6 billion visits -- averaging 7.1 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing/Retail Retail Size & scope Fact #28 | Updated: February 5, 2020

One day

in the life of the U.S. Postal Service

Each day the Postal Service picks up, processes and delivers millions of letters and packages. No single operation in the world comes close to this level of connectivity to so many households and businesses. Here’s just ONE day in the life of the United States Postal Service.

Figures are averages.

4,221

addresses

The Postal Service adds 4,221 addresses to our delivery network every day.

* | Tags: One day Fact #524 | Updated: February 6, 2020
181.9

million pieces

Each day the Postal Service processes and delivers 181.9 million pieces of First-Class Mail.

* | Tags: One day Fact #523 | Updated: February 6, 2020
19.7 million

mailpieces each hour

On average, the Postal Service processes 19.7 million mailpieces each hour, 327,838 each minute and 5,464 each second.

* | Tags: One day Fact #522 | Updated: February 6, 2020
3.5 million

corporate emails daily

With one of the largest corporate email systems, the Postal Service handles more than 3.5 million legitimate emails a day delivered to more than 222,000 email accounts.

* | Tags: One day Size & scope Fact #338 | Updated: February 5, 2020

Staying connected

Our corporate email system handles more than 3.5 million legitimate emails daily to more than 222,000 email accounts.

Monthly:

More than 1.2 million email messages are blocked due to spam.

More than 680,000 emails are blocked due to content.

More than 10,500 malware messages are blocked.

118,152

address changes processed

The Postal Service processes 118,152 address changes daily.

* | Tags: One day Fact #75 | Updated: February 4, 2020
269,098

money orders

The Postal Service issues 269,098 money orders daily.

* | Tags: One day Retail Fact #81 | Updated: February 4, 2020

During 2019, the Postal Service issued 80 million money orders.

$890,000

online sales

The Postal Service brings in $890,000 from online stamp and retail sales at The Postal Store at usps.com.

* | Tags: One day Fact #78 | Updated: February 4, 2020
7.1

million visits

There are 7.1 million daily visits to usps.com.

* | Tags: Marketing/Retail One day Retail Fact #73 | Updated: February 4, 2020
6,765

letter carriers

More than 75,000 letter carriers drive to neighborhoods and then deliver the mail on foot. Nearly 7,000 carriers deliver mail entirely on foot -- the USPS Fleet of Feet. Mail is delivered by bicycle on select routes in Arizona and Florida, reducing emissions and saving fuel.

* | Tags: One day Sustainability Fact #72 | Updated: February 6, 2020
$157.3

million

Each day, $157.3 million is paid to USPS employees in salaries and benefits.

* | Tags: One day Fact #69 | Updated: February 4, 2020
472.1

million mailpieces

The Postal Service processes and delivers 472.1 million mail pieces each day.

* | Tags: One day Fact #49 | Updated: February 4, 2020
ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One day Size & scope Top facts Fact #59 | Updated: February 4, 2020
$236

million

The Postal Service generates, on average, $236 million in revenue per day

* | Tags: One day Fact #47 | Updated: February 4, 2020

Serving

communities.

The Postal Service is part of the fabric of the nation with employees making a difference in every community across the country. Here’s a look at some of the programs and causes our organization supports.

40 percent

minorities

Minorities comprise nearly 40 percent of the Postal Service workforce. The strength of the organization lies in its amazingly diverse workforce.

* | Tags: People Fact #580 | Updated: April 7, 2020
2,200

career options

With 2,200 career possibilities, the Postal Service is full of opportunity. From tractor trailer operators, engineers, letter carriers, historians, Postmasters and vehicle maintenance mechanics to the Postmaster General, the strength of our organization lies in its diverse workforce.

* | Tags: People Fact #579 | Updated: April 7, 2020
SEVEN

unions

The Postal Service has collective bargaining agreements with seven different unions, representing nearly 500,000 employees.

* | Tags: People Size & scope Fact #578 | Updated: April 7, 2020
Social

responsibility

From facilitating the nation’s largest one day food drive, to working with customers to prevent dog bites, to educating customers on consumer protection, to delivering holiday cheer to those in need, the Postal Service supports communities nationwide.

* | Tags: People Top facts Fact #563 | Updated: April 7, 2020
Address

deciphering

You call that scribble legible? Employees at the Remote Encoding Center in Salt Lake City, UT, are responsible for deciphering terribly handwritten or shoddily printed addresses.

* | Tags: Innovation People Fact #538 | Updated: February 7, 2020
11-pound

weight limit

In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

* | Tags: People Fact #386 | Updated: February 5, 2020

Grandma, can you babysit?

In the early days of Parcel Post, parents sometimes mailed their children if they met the 11-pound weight limit. In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

2 billion

dollars

Every two weeks, the Postal Service pays $2 billion in salaries and benefits.

* | Tags: People Size & scope Fact #363 | Updated: February 5, 2020
75th

Postmaster General

Louis DeJoy is the 75th Postmaster General of the United States.

* | Tags: People Size & scope Fact #348 | Updated: July 8, 2020

1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 4, 2020

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation. More information can be found at wpamurals.com/history.htm

About 400 murals have images of American Indians, according to the Smithsonian National Museum of the American Indian.

There’s also a publication dedicated to Postal Service history.

 

JUDICIOUS

resolving disputes

The Postal Service's Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters. Its independent decisions involve contract disputes, employee debt disputes, mail disputes and mail fraud, among many other areas.

* | Tags: People Fact #340 | Updated: February 4, 2020

 

 

Thousands

PCC members

Postal Customer Councils connect business mailers with local Post Office leadership to develop more effective and profitable mailings through training and information sharing. Since the 1960s, PCCs have been the go-to local resource for helping mailers learn, innovate and build their businesses.

* | Tags: Innovation People Fact #324 | Updated: February 6, 2020

Find more information at postalpro.usps.com/pcc.

Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing/Retail People Fact #323 | Updated: February 6, 2020
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing/Retail People Fact #322 | Updated: February 6, 2020

Find more information at npf.org.

Nope

no official motto

The Postal Service has no official motto. It's not this phrase: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."

* | Tags: People Size & scope Fact #321 | Updated: February 5, 2020

About that motto…

The Postal Service has no official motto. Nope, it’s not this phrase: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Those words are engraved on the front of the James A. Farley Post Office in New York City, set in stone by the architectural firm that built it. The phrase is taken from an ancient book by the Persian historian Herodotus and refers to messengers in the Persian Empire.

But we approve of the sentiment.

FIRST

Postmaster General

The Post Office Department was founded in 1775 with Benjamin Franklin as the first Postmaster General. His annual salary was $1,000. Before 1971, the PMG was a Cabinet member.

* | Tags: People Fact #320 | Updated: February 7, 2020
1980

Military Postal Service Agency formed

Each military service and government agency managed its own mail program until 1980 when the Military Postal Service Agency was formed.

* | Tags: People Fact #319 | Updated: February 6, 2020

Military and diplomatic mail in brief

Each military service and government agency managed its own mail program until 1980 when the Military Postal Service Agency was formed. The Department of Defense designated the Secretary of the Army as the single military mail manager.

Military members and diplomats receive virtually the same level of service as if they were at home in the United States. Differences are based on the country in which they’re stationed and the type of mission in which they’re involved.

Military and diplomatic mail moves within the United States via the USPS transportation network to major mail processing facilities.

If it’s First-Class Mail, Priority Mail or Priority Mail Express, the item moves from major airport gateways in the U.S. to overseas airport gateways on commercial aircraft. It’s then moved by various methods to designated military or diplomatic postal facilities to delivery to individuals. Mail also moves by military aircraft when necessary.

6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes -- two large and four medium -- six address labels, one roll of tape and six customs forms. The kit can be ordered online at usps.com/shop at no charge.

* | Tags: Marketing/Retail People Fact #318 | Updated: February 6, 2020

The Postal Service is the best way to ship directly to APO and FPO locations. The Military Care Kit and special pricing make it easier than ever before to send care packages to the ones you love stationed overseas.

usps.com/shop

EDUCATION

for consumers

The Postal Service and U.S. Postal Inspection Service provide education, tools and information to combat identity theft and mail fraud during the Federal Trade Commission's annual awareness campaign -- National Consumer Protection Week.

* | Tags: People Fact #317 | Updated: February 8, 2020
97,000

military veterans

Veterans. The Postal Service employs more than 97,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top facts Fact #288 | Updated: February 4, 2020

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

5,777

dog attacks

With our carriers delivering to homes where there are pets, the Postal Service during National Dog Bite Prevention Week highlights safety initiatives and shares prevention tips to protect employees and customers from dog bites. In 2019, 5,777 employees were attacked by dogs in more than 2,270 cities.

* | Tags: People Fact #285 | Updated: February 8, 2020
LETTERS

mailed to Santa

For 107 years, postal employees, charities, and individual and corporate volunteers have helped spread the magic of the holiday season to families in need by answering and "adopting" letters mailed to Santa. In 2019, thousands of people went online to USPSOperationSanta.com, read and adopted more than 12,000 letters to help families and children have a happy holiday when they otherwise might not have.

* | Tags: People Fact #284 | Updated: February 8, 2020
7.3

million people

All heart. The Postal Service is at the core of the $1.6 trillion U.S. mailing industry that employs more than 7.3 million people.

* | Tags: People Size & scope Top facts Fact #108 | Updated: February 4, 2020

These types of mail brought in most of the $71.1 billion in operating revenues in 2019:

 

232

employee heroes

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2019, the Postal Service recognized 232 heroic employees.

* | Tags: People Top facts Fact #97 | Updated: February 4, 2020
WHOA

Pony Express

The Pony Express was in operation only from April 3, 1860, to Oct. 26, 1861. It was never part of the U.S. Postal Service.

* | Tags: People Fact #385 | Updated: March 7, 2020

That’s no pony, that’s a big horse

The official name for the “Pony Express” actually was Overland Express Route.

Before they were hired, riders had to swear on a Bible not to curse, fight or abuse their animals.

The service was in operation only from April 3, 1860, to Oct. 26, 1861.

largest

one-day food drive

The Postal Service and the National Association of Letter Carriers hold the largest one-day food drive in the nation. In 2019, 75.7 million pounds of food were collected in more than 10,000 cities and towns in all 50 states plus the District of Columbia, Puerto Rico, Guam and the U.S. Virgin Islands. More than 1.7 billion pounds of food have been collected and donated since the campaign began in 1993.

* | Tags: People Fact #31 | Updated: February 8, 2020

Service.

Convenience.
Affordability.

Our priority is and always will be delivering great service that’s affordable and dependable. We have the nation’s largest retail network and our online Post Office at usps.com is always open.

964 million

feet of receipt tape

If the amount of point-of-sale receipt tape used annually in Post Offices was stretched end-to-end, it would be nearly 964 million feet and could circle the world more than seven times, or gift wrap the Washington Monument 2,105 times!

* | Tags: Retail Fact #537 | Updated: February 7, 2020
5

top sites

The top five usps.com sites in 2019 were USPS Tracking, Informed Delivery, PO Locator, The Postal Store and ZIP Code Lookup.

* | Tags: Retail Fact #514 | Updated: February 6, 2020

In order of popularity, the top five usps.com sites in 2019:

  1. USPS Tracking: 457 million visitors
  2. Informed Delivery: 43 million visitors
  3. PO Locator: 29 million visitors
  4. The Postal Store: 26 million visitors
  5. ZIP Code Lookup: 23 million visitors
35.5 million

Click-N-Ship labels

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. In 2019 Click-N-Ship customers created more than 35.5 million labels, which generated more than $432 million in sales.

* | Tags: Marketing/Retail Retail Fact #397 | Updated: March 4, 2020
57

million visitors

In 2019, there were more than 57 million visitors to the Postal Service's mobile site -- m.usps.com -- averaging more than 156,000 visits each day.

* | Tags: Marketing/Retail Retail Fact #380 | Updated: February 4, 2020
2.1

million downloads

There's a Post Office on your phone. In 2019 the Postal Service app -- USPS Mobile -- was downloaded more than 2.1 million times from the Apple App Store and Google Play Store.

* | Tags: Retail Fact #377 | Updated: February 4, 2020

Some of the most popular functions currently available on usps.com — Informed Delivery, USPS Tracking, Post Office Locator, ZIP Code Lookup, calculating postage, holding mail, requesting Package Pickup and ordering shipping supplies — are now available on most smart phones.

46,000

point-of-sale terminals

The Postal Service maintains 46,000 point-of-sale terminals and 2,733 self-service retail kiosks nationwide supported by the IT team.

* | Tags: Innovation Retail Fact #365 | Updated: February 4, 2020
Self-service

postal revenue

In 2019, the Postal Service received $291.8 million in revenue from 2,733 postal self-service kiosks.

* | Tags: Retail Size & scope Fact #364 | Updated: February 6, 2020
6.6 million

passport applications

More than 6.6 million passport applications were accepted at Post Offices during 2019.

* | Tags: Retail Size & scope Fact #346 | Updated: February 5, 2020

Postal Service revenue from passport applications was $298 million.

1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 4, 2020

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation. More information can be found at wpamurals.com/history.htm

About 400 murals have images of American Indians, according to the Smithsonian National Museum of the American Indian.

There’s also a publication dedicated to Postal Service history.

 

35,800,000

address changes

Nearly 36 million address changes were processed in 2019.

* | Tags: Retail Size & scope Yearly facts Fact #225 | Updated: February 5, 2020

Internet Change-of-Address enables customers to change addresses online, and it offers them coupons for move-related products and services. More than 16 million address changes were submitted online in 2019.

31,322

retail Post Offices

There are 31,322 Postal Service-managed retail Post Offices in the United States.

* | Tags: Retail Size & scope Yearly facts Fact #226 | Updated: February 6, 2020
811.8

million customer visits

The Postal Service recorded 811.8 million retail customer visits during 2019.

* | Tags: Retail Size & scope Yearly facts Fact #221 | Updated: February 5, 2020
LARGEST

retail space

The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 393,000 square feet.

* | Tags: Map facts Retail Fact #139 | Updated: February 6, 2020
LOWEST

U.S. Post Office

The lowest U.S. Post Office is located in Death Valley, CA (92328), at 282 feet below sea level. This is also the driest and hottest Post Office location.

* | Tags: Map facts Retail Fact #126 | Updated: February 6, 2020
HIGHEST

U.S. Post Office

The highest Post Office in the United States is located in Alma, CO (80420), at 10,578 feet above sea level.

* | Tags: Map facts Retail Fact #125 | Updated: February 6, 2020
269,098

money orders

The Postal Service issues 269,098 money orders daily.

* | Tags: One day Retail Fact #81 | Updated: February 4, 2020

During 2019, the Postal Service issued 80 million money orders.

7.1

million visits

There are 7.1 million daily visits to usps.com.

* | Tags: Marketing/Retail One day Retail Fact #73 | Updated: February 4, 2020
2.6 billion

usps.com visits

In 2019, usps.com recorded 2.6 billion visits -- averaging 7.1 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing/Retail Retail Size & scope Fact #28 | Updated: February 5, 2020
$301 million

online sales

In 2019, stamp and retail sales at The Postal Store on usps.com -- the official online Post Office -- totaled $301 million.

* | Tags: Retail Size & scope Fact #29 | Updated: February 5, 2020

Sizing

it up.

We make the connection. Friends and families, businesses and customers. The United States Postal Service delivers to every address in America, from the biggest cities to the smallest hamlets. The U.S. Mail is part of the fundamental infrastructure of this nation. It is a basic connection between all of the people and all of their institutions. This is our mandate — binding the nation together. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Always have, always will. It’s what we do.

Essential

public service

The Postal Service provides a vital public service that is a part of the nation's critical infrastructure. The statute that created the Postal Service begins with the following sentence: “The United States Postal Service shall be operated as a basic and fundamental service provided to the people by the Government of the United States, authorized by the Constitution, created by an Act of Congress, and supported by the people.” 39 U.S.C. §101(a).

* | Tags: Size & scope Fact #600 | Updated: May 4, 2020
SEVEN

unions

The Postal Service has collective bargaining agreements with seven different unions, representing nearly 500,000 employees.

* | Tags: People Size & scope Fact #578 | Updated: April 7, 2020
141,900

collection boxes

If the more than 141,900 blue collection boxes currently in use by the Postal Service were placed side-by-side, they would stretch for 58 miles.

* | Tags: Size & scope Fact #536 | Updated: February 7, 2020

About those blue collection boxes…

They weren’t always blue. Before standardization in 1971, they could have been green, red, white or other colors.

579,000

tires

The Postal Service purchased nearly 579,000 tires in 2019. If they were stacked end-to-end, they would be 244 miles long -- the distance between Dallas and Houston, TX.

* | Tags: Size & scope Fact #535 | Updated: February 7, 2020
750

million rubber bands

The Postal Service ordered more than 750 million rubber bands in 2019, totaling about 41,096 miles of rubber bands that could wrap around Earth 1.7 times!

* | Tags: Size & scope Fact #379 | Updated: February 5, 2020
Self-service

postal revenue

In 2019, the Postal Service received $291.8 million in revenue from 2,733 postal self-service kiosks.

* | Tags: Retail Size & scope Fact #364 | Updated: February 6, 2020
2 billion

dollars

Every two weeks, the Postal Service pays $2 billion in salaries and benefits.

* | Tags: People Size & scope Fact #363 | Updated: February 5, 2020
48%

of the world's mail

Forty-eight percent of the world's mail volume is handled by the Postal Service.

* | Tags: Size & scope Fact #362 | Updated: February 5, 2020
75th

Postmaster General

Louis DeJoy is the 75th Postmaster General of the United States.

* | Tags: People Size & scope Fact #348 | Updated: July 8, 2020

6.6 million

passport applications

More than 6.6 million passport applications were accepted at Post Offices during 2019.

* | Tags: Retail Size & scope Fact #346 | Updated: February 5, 2020

Postal Service revenue from passport applications was $298 million.

44th

if private sector

If it were a private sector company, the Postal Service would rank 44th in the 2019 Fortune 500. In the 2019 Global Fortune 500 list, we ranked 136th.

* | Tags: Size & scope Fact #344 | Updated: February 4, 2020
3.5 million

corporate emails daily

With one of the largest corporate email systems, the Postal Service handles more than 3.5 million legitimate emails a day delivered to more than 222,000 email accounts.

* | Tags: One day Size & scope Fact #338 | Updated: February 5, 2020

Staying connected

Our corporate email system handles more than 3.5 million legitimate emails daily to more than 222,000 email accounts.

Monthly:

More than 1.2 million email messages are blocked due to spam.

More than 680,000 emails are blocked due to content.

More than 10,500 malware messages are blocked.

Nope

no official motto

The Postal Service has no official motto. It's not this phrase: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."

* | Tags: People Size & scope Fact #321 | Updated: February 5, 2020

About that motto…

The Postal Service has no official motto. Nope, it’s not this phrase: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Those words are engraved on the front of the James A. Farley Post Office in New York City, set in stone by the architectural firm that built it. The phrase is taken from an ancient book by the Persian historian Herodotus and refers to messengers in the Persian Empire.

But we approve of the sentiment.

42,000

ZIP Codes

There are nearly 42,000 ZIP Codes in the country.

* | Tags: Size & scope Fact #306 | Updated: February 5, 2020

Quick! What’s that ZIP Code?  

There are nearly 42,000 ZIP Codes in the country. They range from 00501, belonging to the Internal Revenue Service in Holtsville, NY, to 99950 in Ketchikan, AK.

Easiest to remember? How about 12345, a unique ZIP Code for General Electric in Schenectady, NY.

The Zone Improvement Plan — ZIP — was introduced in 1963. The first number represents a general geographic area of the nation, such as “0” in the East moving to “9” in the West. The next two numbers are for regional areas and the final two are for specific Post Offices.

Make it a ZIP+4 — introduced in 1983 — and mail can be sorted to specific streets, buildings, houses and businesses.

Today, ZIP Codes are important parts of the nation’s 911 emergency system.

1.34

billion miles

During FY 2019, USPS employees traveled 1.34 billion miles to deliver your mail, equivalent to 53,640 laps around Earth, 5,305 trips to the moon or about 15 trips to the sun. *Based on the average moon and sun distance.

* | Tags: Size & scope Fact #305 | Updated: February 7, 2020
67

countries

The Military Postal Service provides service in 67 countries. Diplomatic Mail service is provided in 113 countries. There are 678 land-based and 389 onboard-ship Military Post Offices. There are 140 Diplomatic Post Offices. There are 1,069 ZIP Codes within the Military and Diplomatic Postal Service around the world.

* | Tags: Size & scope Fact #296 | Updated: February 6, 2020
$71.1

billion operating revenue

The Postal Service had $71.1 billion in operating revenue in 2019

* | Tags: Size & scope Yearly facts Fact #190 | Updated: February 4, 2020
496,934

career employees

There were 496,934 career employees in 2019. The number of non-career employees was 136,174.

* | Tags: Size & scope Yearly facts Fact #238 | Updated: February 5, 2020
142.6

billion mail volume

Total mail volume in 2019 was 142.6 billion.

* | Tags: Size & scope Yearly facts Fact #236 | Updated: February 5, 2020
160

million delivery points

The Postal Service prides itself on going the last mile to deliver the mail. We served 160 million delivery points nationwide in 2019 with 1.4 million new delivery points added to the network.

* | Tags: Size & scope Yearly facts Fact #227 | Updated: February 6, 2020
35,800,000

address changes

Nearly 36 million address changes were processed in 2019.

* | Tags: Retail Size & scope Yearly facts Fact #225 | Updated: February 5, 2020

Internet Change-of-Address enables customers to change addresses online, and it offers them coupons for move-related products and services. More than 16 million address changes were submitted online in 2019.

31,322

retail Post Offices

There are 31,322 Postal Service-managed retail Post Offices in the United States.

* | Tags: Retail Size & scope Yearly facts Fact #226 | Updated: February 6, 2020
811.8

million customer visits

The Postal Service recorded 811.8 million retail customer visits during 2019.

* | Tags: Retail Size & scope Yearly facts Fact #221 | Updated: February 5, 2020
$12.7

billion retail revenue

In 2019, retail revenue totaled $12.7 billion.

* | Tags: Size & scope Yearly facts Fact #219 | Updated: February 5, 2020
7.3

million people

All heart. The Postal Service is at the core of the $1.6 trillion U.S. mailing industry that employs more than 7.3 million people.

* | Tags: People Size & scope Top facts Fact #108 | Updated: February 4, 2020

These types of mail brought in most of the $71.1 billion in operating revenues in 2019:

 

ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One day Size & scope Top facts Fact #59 | Updated: February 4, 2020
2.6 billion

usps.com visits

In 2019, usps.com recorded 2.6 billion visits -- averaging 7.1 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing/Retail Retail Size & scope Fact #28 | Updated: February 5, 2020
$301 million

online sales

In 2019, stamp and retail sales at The Postal Store on usps.com -- the official online Post Office -- totaled $301 million.

* | Tags: Retail Size & scope Fact #29 | Updated: February 5, 2020

Postage

stamps

Postage stamps are miniature works of art designed to reflect the American experience. They highlight heroes, history, milestones, achievements and natural wonders. There’s a story behind every stamp.

SCRATCH

and sniff stamps

In 2019, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps, including the Frozen Treats stamps -- the first "scratch and sniff" stamp.

* | Tags: Innovation Stamps Fact #512 | Updated: February 5, 2020

What a great idea!

In 2019, the Postal Service released several stamps that highlighted printing technologies in the production of its stamps.

PREPAID

postage stamps

People once had to pay for the postage on the letters they received. That resulted in a lot of mail being returned because the recipient didn't want to spend the money. Prepaid postage stamps, introduced in 1847, solved this problem.

* | Tags: Stamps Fact #378 | Updated: February 5, 2020
1893

first woman on stamp

The first woman to appear on a U.S. postage stamp was Queen Isabella in 1893. The first American woman honored on stamp was Martha Washington in 1902. The first Native American featured on a stamp was Pocahontas in 1907. The first African American featured on a stamp was Booker T. Washington in 1940.

* | Tags: Stamps Fact #337 | Updated: February 5, 2020
LICK

no more

Stick the landing! In 1992, pressure sensitive self-adhesive stamps rolled out nationally. By 2005, 98 percent of all stamps were this type.

* | Tags: Stamps Fact #336 | Updated: February 5, 2020
ALWAYS

and forever

The first Forever stamp, issued in 2007, was an image of the Liberty Bell. Forever stamps are purchased at the current First-Class Mail postage price and remain valid for full postage no matter how prices change.

* | Tags: Stamps Fact #335 | Updated: February 5, 2020
STAMPS

supporting causes

Our first "discretionary" semipostal stamp has raised nearly $1 million for research into a cure for Alzheimer's disease.

* | Tags: Stamps Fact #334 | Updated: February 5, 2020

Supporting causes in the public interest

Semipostal stamps are First-Class Mail stamps sold at a price above the cost of a regular stamp and raise funds for designated causes.

Our first “discretionary” semipostal stamp, released in 2017, has raised nearly $1 million for research into a cure for Alzheimer’s disease. More than 7 million stamps have been sold. It’s the first of five stamp subjects — at the discretion of USPS — to be issued over a 10-year period, with each stamp on sale for no more than two years.

The second “discretionary” semipostal stamp, Healing PTSD, was issued Dec. 2, 2019, to help raise funds for those diagnosed with post-traumatic stress disorder. A portion of the proceeds is expected to be distributed to the US Department of Veterans Affairs to fund PTSD research. 1.6 million stamps were sold in the first month, generating more than $1 million in revenue

In addition to these new discretionary semipostal stamps, previously issued semipostal stamps support funds designated by Congress. They are: Breast Cancer Research (1998), Heroes of 2001 (2002), Stop Family Violence (2003) and Save Vanishing Species (2011). Breast Cancer Research is still available for purchase.

 

16.5 billion

postage stamps printed

In 2019, 16.5 billion U.S. postage stamps were printed, and $658 million in stamp and stamp product orders were received by mail, telephone at 1-800-STAMP-24 and online at usps.com/stamps.

* | Tags: Stamps Fact #333 | Updated: February 5, 2020
OUTER SPACE

postage stamp

Out of this world! A postage stamp was inside the New Horizons spacecraft that made a flyby of Pluto in July 2015. That's the farthest distance traveled by a postage stamp - more than 3 billion miles. So noted by the Guinness World Records.

* | Tags: Stamps Fact #332 | Updated: February 20, 2020
97,000

military veterans

Veterans. The Postal Service employs more than 97,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top facts Fact #288 | Updated: February 4, 2020

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

55

cents

Affordability. For 55 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

* | Tags: Stamps Top facts Fact #90 | Updated: February 4, 2019
$90 million

breast cancer research

The Breast Cancer Research semipostal stamp has raised more than $90 million for breast cancer research since 1998. More than 1.6 billion stamps have been sold.

* | Tags: Stamps Fact #32 | Updated: February 5, 2020

In addition, the Save Vanishing Species semipostal stamp has raised more than $5.7 million to support Multinational Species Conservation Funds since 2011. More than 50 million stamps have been sold.

Good

for the environment. Good for business.

We’re committed to environmental stewardship and leading by example. With every delivery, the Postal Service is committed to making a positive impact on the environment — doing our part to ensure a healthy planet for future generations.

177,612

tons of paper

In 2019, the Postal Service recycled 177,612 tons of paper, 39,792 tons of cardboard and 5,537 tons of plastic.

* | Tags: Sustainability Fact #534 | Updated: February 7, 2020
Postal blue

goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

* | Tags: Sustainability Fact #399 | Updated: February 6, 2020

Postal blue goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

The BlueEarth Secure Destruction mail service allows mailers to have First-Class letter and flat mail that can’t be delivered automatically intercepted and destroyed securely at a postal facility — for no additional charge — instead of being returned to the sender.

The USPS BlueEarth Federal Recycling Program transports and recycles used electronics for federal agencies with no shipping or item disposition costs.

The USPS BlueEarth Product Carbon Accounting service continues to grow. It provides large commercial customers a customized statement of carbon emissions associated with the customer’s mailings.

In addition to our BlueEarth programs, the Postal Service works with suppliers to maximize the use of recycled content materials in the manufacturing of stamps, postcards and packaging.

Recycle bins are available at many Post Office lobbies nationwide so customers can recycle their read mail.

And, the USPS National Recycling Operation uses existing transportation to backhaul recyclables from Post Offices to distribution centers for consolidation and diversion from landfill to recycling.

Each year, the Postal Service releases an Annual Sustainability Report. Information on the Postal Service’s sustainability efforts can be found at usps.com/green.

38,000

solar panels

The Postal Service has a solar power generation system at its Los Angeles mail processing facility consisting of 38,000 solar panels. This expands our use of alternative energy and makes the USPS facility one of the largest buildings generating electricity through solar energy in the city.

* | Tags: Sustainability Fact #376 | Updated: February 28, 2020
25%

reduce energy goal

The Postal Service has a goal to reduce energy used per square foot of building space 25 percent by 2025. From 2015 to 2018, energy was reduced 1.5 percent. Additional improvements are planned.

* | Tags: Sustainability Fact #372 | Updated: February 6, 2020
Sustainable

Forestry Initiative

Greener than you think. Free Priority Mail boxes meet Sustainable Forestry initiative and Forest Stewardship Council certification standards. This means the paper for those boxes comes from well-managed forests. In addition, the boxes include at least 30-percent recycled content.

* | Tags: Sustainability Top facts Fact #599 | Updated: May 5, 2020
6,765

letter carriers

More than 75,000 letter carriers drive to neighborhoods and then deliver the mail on foot. Nearly 7,000 carriers deliver mail entirely on foot -- the USPS Fleet of Feet. Mail is delivered by bicycle on select routes in Arizona and Florida, reducing emissions and saving fuel.

* | Tags: One day Sustainability Fact #72 | Updated: February 6, 2020
40,000

alternative fuel vehicles

The Postal Service operates a fleet of 40,000 alternative fuel-capable vehicles, most of which are equipped to use ethanol. There are electric, hybrid, compressed natural gas and liquid propane gas vehicles in the fleet as well. The Postal Service has 100 hybrid 2-ton vehicles. Fifty are electric hybrid and fifty are hydraulic hybrid.

* | Tags: Sustainability Fact #40 | Updated: February 6, 2020

Top thirteen

things you should know about the U.S. Postal Service

13

From facilitating the nation’s largest one day food drive, to working with customers to prevent dog bites, to educating customers on consumer protection, to delivering holiday cheer to those in need, the Postal Service supports communities nationwide.

* | Tags: People Top facts Fact #563 | Updated: April 7, 2020
12

Veterans. The Postal Service employs more than 97,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top facts Fact #288 | Updated: February 4, 2020

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

11

All heart. The Postal Service is at the core of the $1.6 trillion U.S. mailing industry that employs more than 7.3 million people.

* | Tags: People Size & scope Top facts Fact #108 | Updated: February 4, 2020

These types of mail brought in most of the $71.1 billion in operating revenues in 2019:

 

10

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2019, the Postal Service recognized 232 heroic employees.

* | Tags: People Top facts Fact #97 | Updated: February 4, 2020
9

Greener than you think. Free Priority Mail boxes meet Sustainable Forestry initiative and Forest Stewardship Council certification standards. This means the paper for those boxes comes from well-managed forests. In addition, the boxes include at least 30-percent recycled content.

* | Tags: Sustainability Top facts Fact #599 | Updated: May 5, 2020
8

Retail giant. The Postal Service has the nation's largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically.

* | Tags: Marketing/Retail Top facts Fact #98 | Updated: February 4, 2020
7

Global business. The Postal Service processes and delivers 48 percent of the world's mail and is constantly innovating to make customer experiences better.

* | Tags: Top facts Fact #96 | Updated: February 4, 2020
6

Vehicles. The Postal Service has more than 228,000 vehicles, one of the largest civilian fleets in the world. New next-generation vehicles will have improved ergonomics, safety features, fuel efficiency and design flexibility.

* | Tags: Top facts Yearly facts Fact #93 | Updated: February 4, 2020
5

Competition and collaboration. The Postal Service both competes and collaborates with the private sector. UPS and FedEx pay the Postal Service to deliver hundreds of millions of their ground packages, and USPS pays UPS and FedEx for air transportation.

* | Tags: Top facts Fact #92 | Updated: February 4, 2020
4

Affordability. For 55 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

* | Tags: Stamps Top facts Fact #90 | Updated: February 4, 2019
3

Dependable. The Postal Service is the only organization in the country that has the resources, network infrastructure and logistical capability to regularly deliver to every residential and business address in the nation.

* | Tags: Top facts Fact #94 | Updated: February 4, 2020
2

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection service Top facts Fact #88 | Updated: February 4, 2020
And most importantly...
1

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One day Size & scope Top facts Fact #59 | Updated: February 4, 2020

A decade

of facts & figures

We make the connections. Friends and families, businesses and customers. We deliver to every address in America, from the biggest cities to the smallest hamlets. This is our mandate — binding the nation together. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Always have, always will. It’s what we do.


All figures are for one fiscal year.
* As of September 30, 2019
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.

  2019201820172016201520142013201220112010

Annual operating revenue

$71.1 B

$70.6 B

$69.6 B

$71.4 B

$68.8 B

$67.8 B

$67.3 B

$65.2 B

$65.7 B

$67.1 B

Career employees*

496,934

497,157

503,103

508,908

491,863

488,300

491,017

528,458

557,251

583,908

Mail volume

142.6 B

146.4 B

149.5 B

154.3 B

154.3 B

155.5 B

158.2 B

159.8 B

168.3 B

170.9 B

First-Class Mail volume

54.9 B

56.7 B

58.7 B

61.2 B

62.6 B

63.8 B

65.8 B

68.7 B

72.5 B

77.6 B

  2019201820172016201520142013201220112010

First-Class Single Piece Mail volume**

16.5 B

17.5 B

18.5 B

19.7 B

20.7 B

21.8 B

22.6 B

23.2 B

25.8 B

28.9 B

Shipping/Package volume***

6.2 B

6.2 B

5.7 B

5.2 B

4.5 B

4 B

3.7 B

3.5 B

3.3 B

3.1 B

Marketing mail volume

75.7 B

77.3 B

78.3 B

80.9 B

80 B

80.3 B

80.8 B

79.5 B

84.0 B

81.8 B

Delivery points

160 M

158.6 M

157.3 M

156.1 M

155 M

153.9 M

152.9 M

152.1 M

151.5 M

150.9 M

  2019201820172016201520142013201220112010

Address changes

35.8 M

36.8 M

36.8 M

37 M

37 M

34.4 M

38.8 M

39.7 M

39.9 M

41.5 M

Total retail offices

34,613

34,772

35,005

35,423

35,520

35,649

35,434

35,369

35,756

36,222

Postal-managed retail offices

31,322

31,324

31,337

31,585

31,606

31,662

31,702

31,857

32,146

32,528

Retail customer visits

811.8 M

838.7 M

857.1 M

877.4 M

919.5 M

948.7 M

989.1 M

986.2 M

1.02 B

1.06 B

  2019201820172016201520142013201220112010

Retail revenue

12.7 B

12.7 B

12.9 B

13.5 B

19.2 B

19 B

18.3 B

17.5 B

16.9 B

17.5 B

Postal Service-managed retail office revenue

10.1 B

9.8 B

9.9 B

10.2 B

10.4 B

10.7 B

10.8 B

10.7 B

10.9 B

12.1 B

Alternate access revenue

2.5 B

2.9 B

3.1 B

3.2 B

8.8 B

8.3 B

7.5 B

6.8 B

6 B

5.4 B

Alternate access revenue percentage

19.8%

23%

23.75%

23%

45.7%

43.7%

41%

39.1%

35.5%

30.7%

  2019201820172016201520142013201220112010

Total delivery routes

231,807

231,843

228,483

229,104

226,777

224,365

225,152

227,000

228,160

230,600

Total vehicles

228,000

232,372

230,939

227,896

214,933

211,264

211,654

212,530

213,881

215,625

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Non-Postal Trademarks

Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Sustainable Forestry Initiative®, Walmart®

Postal Facts 2020 provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2020 United States Postal Service. All rights reserved.

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following marks are among the many trademarks owned by the United States Postal Service: Click-N-Ship®, Deliver The Win®, EDDM®, ePostage®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, IMb®, Informed Delivery®, Intelligent Mail®, Parcel Select®, P.O. Box™, Post Office®, Pony Express®, Postal Inspection Service™, PostalOne!®, Postal Police®, PostalProud®, Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector™, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Operation Santa®, USPS Tracking®, usps.com®, ZIP+4® and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Non-Postal Trademarks

Forest Stewardship Council®, McDonald’s®, National Dog Bite Prevention Week®, Starbucks®, Sustainable Forestry Initiative®, Walmart®

Postal Facts 2020 provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2020 United States Postal Service. All rights reserved.