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About Postal Facts

You know we deliver for America. But do you know exactly how many letters and packages? Every day? Each year? Did you know we don’t use your tax dollars for our operations? And what does the “ZIP” in ZIP Code mean anyway?

You can find answers here.

When you explore our Postal Facts, you’ll find information about our operations and revenue as well as some things on the lighter side of our business. Our history goes all the way back to the founding of our nation. This is a great place to learn about where we’ve been and where we’re going.

We’re proud to provide secure, reliable and affordable delivery of mail and packages to every address in the United States, its territories and its military installations worldwide. And consider this very important fact: everyone in the U.S. and its territories has access to postal products and services and pays the same for a First-Class Mail postage stamp regardless of location.

If you have any comments, questions or issues you would like to informs us about, please use our Postal Facts feedback form.

Want even more information about your United States Postal Service? We’ll keep you posted. You can connect with us in many ways, including:

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#POSTALPROUD

Unless otherwise noted, all figures are based on the Postal Service’s fiscal year.

Innovation

in the mail

The Postal Service is always striving to increase the impact, excitement and value of mail. We’ve always embraced new technologies and innovation. We’re firmly focused on improving the mailing experience.

People, machines, vehicles, technology — it’s an impressive feat to get that card from grandma or that package from your favorite online store to your doorstep.

$20 million

collected

The Automated Package Verification program automates the detection and collection of postage due for short paid mailpieces through the use of automated package processing equipment. The Postal Service has collected $20 million in short paid revenue and $138 million in deterrence since August 2017.

* | Tags: Innovation Fact #586 | Updated: March 29, 2019
41 billion

volume2

In 2018, the Seamless Acceptance process handled 41 billion in volume from 353 participating mailers and collected $395,000 in additional postage from assessments.

* | Tags: Innovation Fact #545 | Updated: February 7, 2019

The Seamless Acceptance program automates the payment verification of commercial mailings by leveraging eDoc, Intelligent Mail barcodes and information collected from both handheld sampling devices and mail processing equipment scans.

933

eInduction mailers

The eInduction process simplifies the induction of drop shipments and expedited plant load mailings by leveraging eDoc, Intelligent Mail container barcodes and handheld scanner technologies to verify the payment and preparation of commercial mail containers. The Postal Service has 933 eInduction mailers.

* | Tags: Innovation Fact #544 | Updated: February 7, 2019
$2 billion

collected

The Enterprise Payment System allows customers to pay for and manage their use of Postal Service products and services online, using an integrated single payment account. In 2018, EPS collected $2 billion in revenue.

* | Tags: Innovation Fact #543 | Updated: February 7, 2019
6.9 million

postage statements

The commercial mail acceptance program enables automation of verification and acceptance of commercial mail. USPS currently has 10,802 business mail entry units and 874 detached mail units. In 2018, commercial mail acceptance processed 6.9 million commercial postage statements.

* | Tags: Innovation Fact #542 | Updated: February 7, 2019
$8.8 billion

eVS

The Electronic Verification System allows high-volume package mailers and package consolidators to document and pay for postage using electronic manifest files. In 2018, eVS processed 3.7 billion packages from 4,559 shippers and collected $8.8 billion in revenue.

* | Tags: Innovation Fact #541 | Updated: February 7, 2019
55

billion dollars

More than $55 billion in postage was collected from more than 50,000 customers through permits, meters and PC Postage in 2018.

* | Tags: Innovation Fact #539 | Updated: February 7, 2019
Address

deciphering

You call that scribble legible? Employees at the Remote Encoding Center in Salt Lake City, UT, are responsible for deciphering terribly handwritten or shoddily printed addresses.

* | Tags: Innovation People Fact #538 | Updated: February 7, 2019
SCRATCH

and sniff stamps

In 2018, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps, including the Frozen Treats stamps -- the first "scratch and sniff" stamp.

* | Tags: Innovation Stamps Fact #512 | Updated: February 5, 2019

What a great idea!

In 2018, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps:

36,000

pieces per hour

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

* | Tags: Innovation Fact #396 | Updated: March 7, 2019

Systems at work

The daily operations performed by the Postal Service depend on an astonishing network of people and technologies that collect, transport, process and deliver the nation’s mail. Here are some of the systems that help make it happen:

The Delivery Barcode Sorter reads the barcode on letters and sorts them at 36,000 pieces per hour.

The new Enhanced Package Processing System in Portland, OR, sorts packages at 25,000 pieces per hour.

The Automated Delivery Unit Sorter sorts packages and bundles of mail at a rate of 4,000 pieces per hour with a sort accuracy of 99.95 percent.

The Robotic Containerization System sorts trays and automatically loads rolling containers or pallets.

The Automated Flat Sorting Machine sorts flat mail at 17,000 pieces per hour.

The Automated Package Processing System sorts packages and bundles of mail at 9,500 pieces per hour.

The High Throughput Parcel Sorter sorts packages and bundles at 15,000 pieces per hour.

The Automated Parcel and Bundle Sorter sorts packages and bundles of mail at 6,000 pieces per hour.

 

18

million trays

Tray sorting machines sort more than 18 million trays per day through conveyor systems.

* | Tags: Innovation Fact #394 | Updated: February 6, 2019
8,500

processing equipment

The Postal Service uses more than 8,500 pieces of automation processing equipment to sort nearly half the world's mail.

* | Tags: Innovation Fact #384 | Updated: February 6, 2019
260,000

Mobile Delivery Devices

Mobile Delivery Devices provide real-time scanning for daily delivery operations. There are more than 260,000 devices in use nationwide.

* | Tags: Innovation Fact #374 | Updated: February 6, 2019
45,000

point-of-sale terminals

The Postal Service maintains 45,000 point-of-sale terminals and 2,821 self-service retail kiosks nationwide supported by the IT team.

* | Tags: Innovation Retail Fact #365 | Updated: February 4, 2019
Thousands

PCC members

Postal Customer Councils connect business mailers with local Post Office leadership to develop more effective and profitable mailings through training and information sharing. Since the 1960s, PCCs have been the go-to local resource for helping mailers learn, innovate and build their businesses.

* | Tags: Innovation People Fact #324 | Updated: February 6, 2019

Find more information at postalpro.usps.com/pcc.

Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing People Fact #323 | Updated: February 6, 2019
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing People Fact #322 | Updated: February 6, 2019

Find more information at npf.org.

36,000

stamps postmarked per hour

The Advanced Facer Canceller System positions letter mail and postmarks stamps at 36,000 pieces per hour.

* | Tags: Innovation Fact #314 | Updated: February 6, 2019
200

miles of conveyors

The Postal Service is one of the largest material-handling systems in the world for moving mail. There are more than 200 miles of conveyors within postal facilities.

* | Tags: Innovation Fact #313 | Updated: February 5, 2019
Optical

character recognition

The Postal Service is the world leader in optical character recognition technology, with machines reading nearly 98 percent of all hand-addressed letters and 99.5 percent of machine-printed mail.

* | Tags: Innovation Fact #312 | Updated: February 6, 2019
TRACKING

Intelligent Mail

A unique Intelligent Mail barcode identifies individual pieces of mail, trays, sacks and containers to track them through the postal processing system from induction to delivery.

* | Tags: Innovation Fact #292 | Updated: February 6, 2019
4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers target their marketing mailpieces to customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 4 million transactions, 18.5 billion mailpieces and $3 billion in revenue.

* | Tags: Innovation Marketing Fact #291 | Updated: February 6, 2019

The USPS Printer Directory provides customers free access to local print, design and mail preparation services for Every Door Direct Mail and other direct mail products through a searchable database and mapping program. More than 700 listings populate the directory that serves small and medium-size businesses nationwide.

Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 15 million customers have enrolled since it was launched in 2017.

* | Tags: Innovation Marketing Fact #203 | Updated: February 6, 2019

Residential consumers and residential PO Box customers can sign up for the service at usps.com/informeddelivery.

310,000

handheld scanners

Our communications network supports and maintains more than 145,000 desktop computers, 23,000 notebook computers, 97,000 printers, 23,000 smartphones, 400,000 phone lines and 310,000 handheld scanners.

* | Tags: Innovation Fact #38 | Updated: February 6, 2019

The Postal Service has one of the world’s largest computer networks — linking nearly 32,000 facilities and making communication possible between hundreds of thousands of employees and hundreds of systems.

There are 554 remote locations within the postal system that receive network connectivity via satellite.

USPS has 90 petabytes of storage capacity — equivalent to playing more than 228,085 years of songs on an MP3 player with no repeats.

More than 132,000 meetings per month are hosted online, representing more than 41 million minutes of conference time.

174

robotics systems

The Postal Service has the largest gantry robotic fleet in the world using 174 robotics systems to move 314,000 mail trays per day.

* | Tags: Innovation Fact #36 | Updated: February 6, 2019

Security.

Law Enforcement. Preserving the Trust.

We protect you and your mail.

The U.S. Postal Inspection Service is the federal law enforcement, crime prevention, and security arm of the U.S. Postal Service. Founded by Benjamin Franklin and established on August 7, 1775, the Inspection Service is one of the nation’s oldest federal law enforcement agencies.

Operation

Protect Veterans

Postal Inspectors in partnership with AARP promoted "Operation Protect Veterans" to raise awareness about scams that are targeted toward military veterans.

* | Tags: Inspection Service Fact #330 | Updated: February 6, 2019
1971

first female agents hired

In 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents.

* | Tags: Inspection Service Fact #327 | Updated: February 20, 2018

Explore our history

From the widely known — Postal Inspectors made sure the priceless Hope Diamond was delivered safely through the mail — to the proudly notable — in 1971 the Postal Inspection Service became one of the first federal law enforcement organizations to hire female agents — our history reflects the history of law enforcement in our nation.

Postal Inspectors have investigated consumer fraud schemes such as foreign lotteries/sweepstakes scams, fake charities, insider traders on Wall Street, worldwide art fraud rings and crooked televangelists. In recent years, the Postal Inspection Service has played an integral role in terrorist investigations, including the Unabomber, and ricin and anthrax cases.

For additional information, visit the Postal Inspection Service’s history page.

26,000

mailpieces screened

During 2018, there were 10 national mail screening events, including the Super Bowl. More than 26,000 mailpieces and private courier deliveries were screened at the events, heightening safety and security for all.

* | Tags: Inspection Service Fact #326 | Updated: February 6, 2019
1 million

viewers weekly

Postal Inspectors educate the American public about scams and how to avoid them. A weekly TV series, The Inspectors, is based on real-life cases. This innovative program reaches 1 million viewers weekly.

* | Tags: Inspection Service Fact #325 | Updated: February 6, 2019
275,000

physical evidence items

Forensic scientists and specialists examined 275,000 physical evidence items at the Postal Inspection Service's state-of-the-art National Forensic Laboratory, leading to 862 suspects identified.

* | Tags: Inspection Service Fact #303 | Updated: February 6, 2019
12

investigations

Postal Inspectors conducted 12 investigations of the use of mail to exploit children and made 16 arrests.

* | Tags: Inspection Service Fact #302 | Updated: February 7, 2019
269

arrests

Postal Inspectors investigated 673 reported threats and assaults against postal employees during 2018. They made 269 arrests that resulted in 187 convictions.

* | Tags: Inspection Service Fact #301 | Updated: February 7, 2019
1,815

assets seized

The Postal Inspection Service seized 1,815 assets worth $71.2 million, with 85 percent of seizures from illegal narcotics and related proceeds. It made 2,321 arrests for illegal-narcotics related cases.

* | Tags: Inspection Service Fact #300 | Updated: February 7, 2019
2,555

suspicious mail incidents

Postal Inspectors responded to and investigated 2,555 suspicious mail incidents in 2018.

* | Tags: Inspection Service Fact #299 | Updated: February 7, 2019
$800,000

equipment recovered

Postal Inspectors in 2018 recovered misappropriated or stolen mail transport equipment worth $800,000.

* | Tags: Inspection Service Fact #298 | Updated: February 7, 2019
200

federal laws enforced

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection Service Top Facts Fact #88 | Updated: February 4, 2019
5,969

arrests

In 2018 Postal Inspectors reported 5,969 arrests and 4,648 convictions related to postal crimes, primarily those involving mail theft, mail fraud and prohibited mailings..

* | Tags: Inspection Service Fact #41 | Updated: February 7, 2019

Map facts

Discover fun and interesting geographic facts about the U.S. Postal Service!

MULE

mail delivery

The most unusual delivery method used by USPS is a mule train in Arizona. The mules carry mail, food and supplies down an 8-mile trail to the Havasupai Indians at the bottom of the Grand Canyon.

* | Tags: Map facts Fact #310 | Updated: February 5, 2019

Elsewhere, the Postal Service moves mail by planes, hovercraft, trains, trucks, cars, boats, ferries, helicopters, subways, bicycles and feet.

31

cities

Franklin is the most common city name in the country with 31. Clinton and Washington are tied for second with 29 and Arlington is at third with 28. The most common Post Office name is Clinton, with 26 locations, followed by Madison with 25 and Franklin and Washington tied for third with 24.

* | Tags: Map facts Fact #309 | Updated: February 5, 2019
33

miles long

The most common street name in the country is Main -- more than 13,000 of them -- followed by 2nd and Maple, with more than 8,000 each. The longest Main Street is in Island Park, ID, and is 33 miles long.

* | Tags: Map facts Fact #308 | Updated: February 5, 2019
13,000

Main streets

The most common street name in the country is Main -- more than 13,000 of them -- followed by 2nd and Maple, with more than 8,000 each.

* | Tags: Map facts Fact #307 | Updated: February 5, 2019
45,742

street deliveries

The ZIP Code with the most possible street deliveries is Cathedral Station, NY, 10025 - with 45,742!

* | Tags: Map facts Fact #279 | Updated: February 5, 2019
Coldest

Post Office

Our Post Office in Utqiagvik, North Slope of Alaska -- formerly Barrow (99723) and Wainwright (99782) -- experiences the coldest temperatures.

* | Tags: Map facts Fact #276 | Updated: February 6, 2019
0.16

miles

The shortest rural delivery route is in Aurora, OH. The carrier travels 0.16 miles and delivers to 102 boxes.

* | Tags: Map facts Fact #151 | Updated: February 5, 2019
185.5

miles

The longest rural delivery route is in Phillipsburg, KS. The carrier travels 185.5 miles daily and delivers to 228 boxes.

* | Tags: Map facts Fact #150 | Updated: February 5, 2019
12345

easiest to remember

The easiest to remember ZIP Code is 12345, a unique ZIP Code for General Electric in Schenectady, NY.

* | Tags: Map facts Fact #149 | Updated: February 6, 2019
HIGHEST

ZIP Code number

The highest ZIP Code number is 99950 in Ketchikan, AK.

* | Tags: Map facts Fact #148 | Updated: February 6, 2019
LOWEST

ZIP Code number

The lowest ZIP Code number is 00501, unique for the Internal Revenue Service in Holtsville, NY.

* | Tags: Map facts Fact #147 | Updated: February 15, 2018
Delivery

dock-to-dock

Dock-to-dock delivery on the Magnolia River in Alabama. A 15-foot contract mail boat delivers to 176 dock-side mailboxes on a 31-mile stretch of the river.

* | Tags: Map facts Fact #146 | Updated: February 15, 2018
Boat

delivery with ZIP

Boat delivery is available on the Detroit River in Michigan. The JW Westcott is a 45-foot contract mail boat that delivers mail to passing ships and has its own ZIP Code: 48222.

* | Tags: Map facts Fact #145 | Updated: February 15, 2018
150

feet underground

Stamp Fulfillment Services in Kansas City, MO, is located in a limestone cave 150 feet underground. It keeps inventory and employees safe from snow, flooding, winds and tornadoes common in the Midwest.

* | Tags: Map facts Fact #144 | Updated: February 15, 2018
LAND EXCLAVE

of the USA

The Post Office in most need of a bridge is in Point Roberts, WA. It can be reached by car only by driving through British Columbia, Canada. Only a boat or float plane can travel directly there.

* | Tags: Map facts Fact #143 | Updated: February 15, 2018
FREEZERS

for food delivery

The most extraordinary Post Office is in Peach Springs, AZ. The building includes walk-in freezers for food destined for delivery to the bottom of the Grand Canyon by mule train.

* | Tags: Map facts Fact #142 | Updated: February 15, 2018
2ND OLDEST

Post Office

The second oldest Post Office location is in Castine, ME, from 1833.

* | Tags: Map facts Fact #141 | Updated: February 15, 2018
Oldest

Post Office

The Hinsdale, NH, Post Office (03451) has been located in the same building since 1816.

* | Tags: Map facts Fact #140 | Updated: February 6, 2019
LARGEST

retail space

The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 393,000 square feet.

* | Tags: Map facts Retail Fact #139 | Updated: February 6, 2019
Tiny

post office

The smallest Post Office is located in Ochopee, FL (34141), at 61.3 square feet. The building used to be a storage facility for irrigation pipes of an adjacent tomato farm. It was converted into a Post Office in 1953, after a fire that destroyed a previous Post Office and general store.

* | Tags: Map facts Fact #138 | Updated: February 6, 2019
Stuck

in the middle

The most centered Post Office within the 48 contiguous states is located in Lebanon, KS.

* | Tags: Map facts Fact #137 | Updated: February 15, 2018
MOST CENTRAL

Post Office of them all

The most centered Post Office within all 50 states is located in Belle Fourche, SD.

* | Tags: Map facts Fact #136 | Updated: February 15, 2018
Northernmost

Utqiagvik, AK

The northernmost post office location within the 50 states is in Utqiagvik, AK (formerly Barrow).

* | Tags: Map facts Fact #134 | Updated: February 15, 2018
FARTHEST NORTH

within 48 states

The northernmost Post Office location within the 48 contiguous states is in Angle Inlet, MN.

* | Tags: Map facts Fact #133 | Updated: February 15, 2018
FARTHEST SOUTH

within the 50 states

The southernmost Post Office location within the 50 states is located in Naalehu, HI.

* | Tags: Map facts Fact #132 | Updated: February 15, 2018
SOUTHERNMOST

within 48 states

The southernmost Post Office location within the 48 contiguous states is located in Key West, FL.

* | Tags: Map facts Fact #131 | Updated: February 15, 2018
FARTHEST EAST

within the 50 states

The easternmost Post Office location in the 50 states is in Lubec, ME.

* | Tags: Map facts Fact #130 | Updated: February 15, 2018
FARTHEST WEST

within the 50 states

The westernmost Post Office location in the 50 states is in Adak, AK.

* | Tags: Map facts Fact #129 | Updated: February 15, 2018
FARTHEST WEST

in the 48 contiguous states

The westernmost Post Office location in the 48 contiguous states is in La Push, WA.

* | Tags: Map facts Fact #128 | Updated: February 15, 2018
WETTEST

U.S. Post Office

The wettest Post Office is at Mt. Waialeale, near the Kapaa Post Office in Hawaii.

* | Tags: Map facts Fact #127 | Updated: February 15, 2018
LOWEST

U.S. Post Office

The lowest U.S. Post Office is located in Death Valley, CA (92328), at 282 feet below sea level. This is also the driest and hottest Post Office location.

* | Tags: Map facts Retail Fact #126 | Updated: February 6, 2019
HIGHEST

U.S. Post Office

The highest Post Office in the United States is located in Alma, CO (80420), at 10,578 feet above sea level.

* | Tags: Map facts Retail Fact #125 | Updated: February 6, 2019
FURTHEST NORTH

within 50 states

The northernmost Post Office location within the 50 United States of America is in Barrow, AK.

* | Tags: Map facts Fact #123 | Updated: February 15, 2018

Priority: YOU

Our priority is and always will be delivering great service that’s affordable and dependable. When you ship with Priority Mail, you get free shipping supplies, flat-rate options, insurance included, USPS Tracking and easy online tools. It all adds up to one of the best values in the shipping business!

Sunday

package delivery

Our Sunday best. In 2018, the Postal Service continued to expand Sunday package delivery to meet the shipping needs of customers shopping online.

* | Tags: Marketing Fact #402 | Updated: February 6, 2019
Priority

YOU

Priority: YOU! Our priority is and always will be serving you. With free shipping supplies, flat-rate options, $50 worth of free insurance, improved tracking and easy online tools, Priority Mail offers you one of the best values in the shipping business.

* | Tags: Marketing Fact #400 | Updated: February 6, 2019

Here’s more you should know:

Priority Mail Express offers you overnight delivery to most U.S. locations with up to $100 of insurance coverage included with most shipments.

With Priority Mail Flat Rate boxes and envelopes, there’s no need to weigh or calculate postage of packages up to 70 pounds.

Priority Mail and Priority Mail Express boxes, envelopes and labels, international mailing products and customs forms pouches are available at no charge. They can be ordered at usps.com and delivered to your door or picked up at a local Post Office.

Priority Mail is the environmental choice — boxes are recyclable!

And, no kidding, there’s nothing hidden. Priority Mail is transparent and has no hidden surcharges, no fuel or residential delivery surcharges, and no surcharge for regular Saturday delivery.

 

35.5 million

Click-N-Ship labels

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. In 2018 Click-N-Ship customers created more than 35.5 million labels, which generated more than $432 million in sales.

* | Tags: Marketing Retail Fact #397 | Updated: March 4, 2019
58

million visitors

In 2018, there were more than 58 million visitors to the Postal Service's mobile site -- m.usps.com -- averaging more than 491,000 visits each day.

* | Tags: Marketing Retail Fact #380 | Updated: February 4, 2019
Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing People Fact #323 | Updated: February 6, 2019
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing People Fact #322 | Updated: February 6, 2019

Find more information at npf.org.

6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes -- two large and four medium -- six address labels, one roll of tape and six customs forms. The kit can be ordered online at usps.com/shop at no charge.

* | Tags: Marketing People Fact #318 | Updated: February 6, 2019

The Postal Service is the best way to ship directly to APO and FPO locations. The Military Care Kit and special pricing make it easier than ever before to send care packages to the ones you love stationed overseas.

usps.com/shop

Third

ounce free

Commercial mailers can use the third ounce of First-Class presort letters to enclose promotional materials like coupons and advertising for their customers with no extra charge by the Postal Service.

* | Tags: Marketing Fact #295 | Updated: February 6, 2019
BRANDED

mailpieces

With Picture Permit Indicia, commercial mailers can modify the permit imprint indicia on First-Class Mail and USPS Marketing Mail with a corporate logo, brand image or trademark to raise brand awareness and market products and services.

* | Tags: Marketing Fact #294 | Updated: February 6, 2019
PAPER

to pixels

Combine pixels and paper to create Irresistible Mail. By using mobile technology, business customers can increase the impact of their direct mail with customized QR codes and augmented reality to help turn interest into action and create interactive experiences.

* | Tags: Marketing Fact #293 | Updated: February 6, 2019

Learn more at www.irresistiblemail.com.

4 million

transactions

Every Door Direct Mail is an online service that uses demographic data to help business mailers target their marketing mailpieces to customers in a select neighborhood, city or ZIP Code. Since 2011, there have been more than 4 million transactions, 18.5 billion mailpieces and $3 billion in revenue.

* | Tags: Innovation Marketing Fact #291 | Updated: February 6, 2019

The USPS Printer Directory provides customers free access to local print, design and mail preparation services for Every Door Direct Mail and other direct mail products through a searchable database and mapping program. More than 700 listings populate the directory that serves small and medium-size businesses nationwide.

Digital

mail preview

With Informed Delivery service, you can digitally preview your incoming mail and manage your packages from a computer, tablet or mobile device. More than 15 million customers have enrolled since it was launched in 2017.

* | Tags: Innovation Marketing Fact #203 | Updated: February 6, 2019

Residential consumers and residential PO Box customers can sign up for the service at usps.com/informeddelivery.

Largest

retail network

Retail giant. The Postal Service has the nation's largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically.

* | Tags: Marketing Top Facts Fact #98 | Updated: February 4, 2019
6.3

million visits

There are 6.3 million daily visits to usps.com.

* | Tags: Marketing One Day Retail Fact #73 | Updated: February 4, 2019
FREE

package pickup

With Package Pickup, you can go online to request Priority Mail Express and Priority Mail packages be picked up at your home or offices as part of your mail carrier’s regular route — for free. In 2018, the Postal Service picked up 209 million packages.

* | Tags: Marketing Fact #34 | Updated: February 6, 2019
2.3 billion

usps.com visits

In 2018, usps.com recorded 2.3 billion visits -- averaging 6 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing Retail Size & Scope Fact #28 | Updated: February 5, 2019

One day

in the life of the U.S. Postal Service

Each day the Postal Service picks up, processes and delivers millions of letters and packages. No single operation in the world comes close to this level of connectivity to so many households and businesses. Here’s just ONE day in the life of the United States Postal Service.

Figures are averages.

4,071

addresses

The Postal Service adds 4,071 addresses to our delivery network every day.

* | Tags: One Day Fact #524 | Updated: February 6, 2019
187.8

million pieces

Each day the Postal Service processes and delivers 187.8 million pieces of First-Class Mail.

* | Tags: One Day Fact #523 | Updated: February 6, 2019
20.2 million

mailpieces each hour

On average, the Postal Service processes 20.2 million mailpieces each hour, 336,649 each minute and 5,611 each second.

* | Tags: One Day Fact #522 | Updated: February 6, 2019
3.5 million

corporate emails daily

With one of the largest corporate email systems, the Postal Service handles more than 3.5 million legitimate emails a day delivered to more than 222,000 email accounts.

* | Tags: One Day Size & Scope Fact #338 | Updated: February 5, 2019

Staying connected

Our corporate email system handles more than 3.5 million legitimate emails daily to more than 222,000 email accounts.

Monthly:

More than 1.7 million email messages are blocked due to spam.

More than 636,000 emails are blocked due to content.

More than 10,000 malware messages are blocked.

121,452

address changes processed

The Postal Service processes 121,452 address changes daily.

* | Tags: One Day Fact #75 | Updated: February 4, 2019
276,125

money orders

The Postal Service issues 276,125 money orders daily.

* | Tags: One Day Retail Fact #81 | Updated: February 4, 2019

During 2018, the Postal Service issued 83.4 million money orders.

$993,400

online sales

The Postal Service brings in $993,400 from online stamp and retail sales at The Postal Store at usps.com.

* | Tags: One Day Fact #78 | Updated: February 4, 2019
6.3

million visits

There are 6.3 million daily visits to usps.com.

* | Tags: Marketing One Day Retail Fact #73 | Updated: February 4, 2019
6,903

letter carriers

More than 75,000 letter carriers drive to neighborhoods and then deliver the mail on foot. Nearly 7,000 carriers deliver mail entirely on foot -- the USPS Fleet of Feet. Mail is delivered by bicycle on select routes in Arizona and Florida, reducing emissions and saving fuel.

* | Tags: One Day Sustainability Fact #72 | Updated: February 6, 2019
$165.6

million

Each day, $165.6 million is paid to USPS employees in salaries and benefits.

* | Tags: One Day Fact #69 | Updated: February 4, 2019
484.8

million mailpieces

The Postal Service processes and delivers 484.8 million mailpieces each day.

* | Tags: One Day Fact #49 | Updated: February 4, 2019
ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: February 4, 2019
$234

million

The Postal Service generates, on average, $234 million in revenue per day.

* | Tags: One Day Fact #47 | Updated: February 4, 2019

Serving

communities.

The Postal Service is part of the fabric of the nation with employees making a difference in every community across the country. Here’s a look at some of the programs and causes our organization supports.

46.8 percent

minorities

With a workforce comprised of 46.8 percent minorities, the Postal Service is one of the most diverse organizations in the country.

* | Tags: People Fact #580 | Updated: February 14, 2019
2,400

career options

With 2,400 career possibilities, the Postal Service is full of opportunity. From tractor trailer operators, engineers, letter carriers, historians, Postmasters and vehicle maintenance mechanics to the Postmaster General, the strength of our organization lies in its diverse workforce.

* | Tags: People Fact #579 | Updated: February 14, 2019
SEVEN

unions

The Postal Service has collective bargaining agreements with seven different unions, representing nearly 500,000 employees.

* | Tags: People Size & Scope Fact #578 | Updated: February 14, 2019
Social

responsibility

Social responsibility. From facilitating the nation's largest one-day food drive to addressing dog bites, educating customers on consumer protection and delivering holiday cheer to those in need, the Postal Service supports communities.

* | Tags: People Top Facts Fact #563 | Updated: February 11, 2019
Address

deciphering

You call that scribble legible? Employees at the Remote Encoding Center in Salt Lake City, UT, are responsible for deciphering terribly handwritten or shoddily printed addresses.

* | Tags: Innovation People Fact #538 | Updated: February 7, 2019
11-pound

weight limit

In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

* | Tags: People Fact #386 | Updated: February 5, 2019

Grandma, can you babysit?

In the early days of Parcel Post, parents sometimes mailed their children if they met the 11-pound weight limit. In 1913, an 8-month-old baby in Ohio was mailed by his parents to his grandmother who lived a few miles away.

1.9 billion

dollars

Every two weeks, the Postal Service pays $1.9 billion in salaries and benefits.

* | Tags: People Size & Scope Fact #363 | Updated: February 5, 2019
74th

Postmaster General

Megan J. Brennan is the 74th Postmaster General of the United States.

* | Tags: People Size & Scope Fact #348 | Updated: February 5, 2019

Brennan is the first female Postmaster General, beginning her tenure in February 2015.

1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 4, 2019

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation. More information can be found at wpamurals.com/history.htm

About 400 murals have images of American Indians, according to the Smithsonian National Museum of the American Indian.

There’s also a publication dedicated to Postal Service history.

 

JUDICIOUS

resolving disputes

The Postal Service's Judicial Officer Department is a court system that conducts hearings and neutrally resolves a wide variety of disputes involving postal matters. Its independent decisions involve contract disputes, employee debt disputes, mail disputes and mail fraud, among many other areas.

* | Tags: People Fact #340 | Updated: February 4, 2019

 

 

Thousands

PCC members

Postal Customer Councils connect business mailers with local Post Office leadership to develop more effective and profitable mailings through training and information sharing. Since the 1960s, PCCs have been the go-to local resource for helping mailers learn, innovate and build their businesses.

* | Tags: Innovation People Fact #324 | Updated: February 6, 2019

Find more information at postalpro.usps.com/pcc.

Mailers

providing technical advice

Representing select mailing associations, the Postmaster General's Mailers' Technical Advisory Committee works to enhance the value of mail by providing technical advice and recommendations to the Postal Service.

* | Tags: Innovation Marketing People Fact #323 | Updated: February 6, 2019
100

workshops and seminars

The National Postal Forum is an annual mailing industry conference that provides educational and networking opportunities for thousands of business customers. Attendees learn about the latest mail trends and innovations through more than 100 workshops and seminars.

* | Tags: Innovation Marketing People Fact #322 | Updated: February 6, 2019

Find more information at npf.org.

Nope

no official motto

The Postal Service has no official motto. It's not this phrase: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."

* | Tags: People Size & Scope Fact #321 | Updated: February 5, 2019

About that motto…

The Postal Service has no official motto. Nope, it’s not this phrase: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Those words are engraved on the front of the James A. Farley Post Office in New York City, set in stone by the architectural firm that built it. The phrase is taken from an ancient book by the Persian historian Herodotus and refers to messengers in the Persian Empire.

But we approve of the sentiment.

FIRST

Postmaster General

The Post Office Department was founded in 1775 with Benjamin Franklin as the first Postmaster General. His annual salary was $1,000. Before 1971, the PMG was a Cabinet member.

* | Tags: People Fact #320 | Updated: February 7, 2019
1980

Military Postal Service Agency formed

Each military service and government agency managed its own mail program until 1980 when the Military Postal Service Agency was formed.

* | Tags: People Fact #319 | Updated: February 6, 2019

Military and diplomatic mail in brief

Each military service and government agency managed its own mail program until 1980 when the Military Postal Service Agency was formed. The Department of Defense designated the Secretary of the Army as the single military mail manager.

Military members and diplomats receive virtually the same level of service as if they were at home in the United States. Differences are based on the country in which they’re stationed and the type of mission in which they’re involved.

Military and diplomatic mail moves within the United States via the USPS transportation network to major mail processing facilities.

If it’s First-Class Mail, Priority Mail or Priority Mail Express, the item moves from major airport gateways in the U.S. to overseas airport gateways on commercial aircraft. It’s then moved by various methods to designated military or diplomatic postal facilities to delivery to individuals. Mail also moves by military aircraft when necessary.

6

boxes in Military Care Kit

The Military Care Kit contains six Priority Mail Flat Rate Boxes -- two large and four medium -- six address labels, one roll of tape and six customs forms. The kit can be ordered online at usps.com/shop at no charge.

* | Tags: Marketing People Fact #318 | Updated: February 6, 2019

The Postal Service is the best way to ship directly to APO and FPO locations. The Military Care Kit and special pricing make it easier than ever before to send care packages to the ones you love stationed overseas.

usps.com/shop

EDUCATION

for consumers

The Postal Service and U.S. Postal Inspection Service provide education, tools and information to combat identity theft and mail fraud during the Federal Trade Commission's annual awareness campaign -- National Consumer Protection Week.

* | Tags: People Fact #317 | Updated: February 8, 2019
100,000

military veterans

Veterans. The Postal Service employs more than 100,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top Facts Fact #288 | Updated: February 4, 2019

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

5,700

dog attacks

With our carriers delivering to homes where there are pets, the Postal Service during National Dog Bite Prevention Week highlights safety initiatives and shares prevention tips to protect employees and customers from dog bites. In 2018, more than 5,700 employees were attacked by dogs in more than 2,550 cities.

* | Tags: People Fact #285 | Updated: February 8, 2019
LETTERS

mailed to Santa

For 106 years, postal employees, charities, and individual and corporate volunteers have helped spread the magic of the holiday season to families in need by answering and "adopting" letters mailed to Santa. This year, Operation Santa went digital in seven cities: Austin, Indianapolis, New York City, Phoenix, Pittsburgh, San Diego and Washington, DC.

* | Tags: People Fact #284 | Updated: February 8, 2019
7.5

million people

All heart. The Postal Service is at the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 4, 2019

These types of mail brought in most of the $70.6 billion in operating revenues in 2018:

 

243

employee heroes

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2018, the Postal Service recognized 243 heroic employees.

* | Tags: People Top Facts Fact #97 | Updated: February 4, 2019
WHOA

Pony Express

The Pony Express was in operation only from April 3, 1860, to Oct. 26, 1861. It was never part of the U.S. Postal Service.

* | Tags: People Fact #385 | Updated: March 7, 2019

That’s no pony, that’s a big horse

The official name for the “Pony Express” actually was Overland Express Route.

Before they were hired, riders had to swear on a Bible not to curse, fight or abuse their animals.

The service was in operation only from April 3, 1860, to Oct. 26, 1861.

largest

one-day food drive

The Postal Service and the National Association of Letter Carriers hold the largest one-day food drive in the nation. In 2018, 71 million pounds of food were collected in more than 10,000 cities and towns in all 50 states plus the District of Columbia, Puerto Rico, Guam and the U.S. Virgin Islands. More than 1.5 billion pounds of food have been collected and donated since the campaign began in 1993.

* | Tags: People Fact #31 | Updated: February 8, 2019

Service.

Convenience.
Affordability.

Our priority is and always will be delivering great service that’s affordable and dependable. We have the nation’s largest retail network and our online Post Office at usps.com is always open.

1.1 billion

feet of receipt tape

If the amount of point-of-sale receipt tape used annually in Post Offices was stretched end-to-end, it would be nearly 1.1 billion feet and could circle the world more than eight times, or gift wrap the Washington Monument 2,563 times!

* | Tags: Retail Fact #537 | Updated: February 7, 2019
5

top sites

The top five usps.com sites in 2018 were USPS Tracking, Informed Delivery, PO Locator, ZIP Code Lookup and The Postal Store.

* | Tags: Retail Fact #514 | Updated: February 6, 2019

In order of popularity, the top five usps.com sites in 2018:

  1. USPS Tracking: 396 million visitors
  2. Informed Delivery: 31 million visitors
  3. PO Locator: 29 million visitors
  4. ZIP Code Lookup: 25 million visitors
  5. The Postal Store: 24 million visitors
35.5 million

Click-N-Ship labels

Click-N-Ship customers can print shipping labels with postage for Priority Mail Express, Priority Mail, Global Express Guaranteed, Priority Mail International, Priority Mail Express International and First-Class Package International Service. In 2018 Click-N-Ship customers created more than 35.5 million labels, which generated more than $432 million in sales.

* | Tags: Marketing Retail Fact #397 | Updated: March 4, 2019
58

million visitors

In 2018, there were more than 58 million visitors to the Postal Service's mobile site -- m.usps.com -- averaging more than 491,000 visits each day.

* | Tags: Marketing Retail Fact #380 | Updated: February 4, 2019
2.1

million downloads

There's a Post Office on your phone. In 2018 the Postal Service app -- USPS Mobile -- was downloaded more than 2.1 million times from the Apple App Store and Google Play Store.

* | Tags: Retail Fact #377 | Updated: February 4, 2019

Some of the most popular functions currently available on usps.com — Informed Delivery, USPS Tracking, Post Office Locator, ZIP Code Lookup, calculating postage, holding mail, requesting Package Pickup and ordering shipping supplies — are now available on most smart phones.

45,000

point-of-sale terminals

The Postal Service maintains 45,000 point-of-sale terminals and 2,821 self-service retail kiosks nationwide supported by the IT team.

* | Tags: Innovation Retail Fact #365 | Updated: February 4, 2019
Self-service

postal revenue

In 2018, the Postal Service received $382.1 million in revenue from 2,821 postal self-service kiosks.

* | Tags: Retail Size & Scope Fact #364 | Updated: February 6, 2019
6.8 million

passport applications

More than 6.8 million passport applications were accepted at Post Offices during 2018.

* | Tags: Retail Size & Scope Fact #346 | Updated: February 5, 2019

Postal Service revenue from passport applications was $204.6 million.

1,400

historic buildings

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

* | Tags: People Retail Fact #345 | Updated: February 4, 2019

Take a closer look

They’re treasures. But they’re not hidden.

Many of our buildings are historic. Inside — and outside — many of our Post Offices, you’ll find impressive works of art that reflect the stories of our people and our nation.

More than 1,400 postal-owned buildings are listed on the National Register of Historic Places.

More than 1,400 murals and/or sculptures from President Roosevelt’s New Deal programs are in our Post Offices around the nation. More information can be found at wpamurals.com/history.htm

About 400 murals have images of American Indians, according to the Smithsonian National Museum of the American Indian.

There’s also a publication dedicated to Postal Service history.

 

36,800,000

address changes

Nearly 37 million address changes were processed in 2018.

* | Tags: Retail Size & Scope Yearly facts Fact #225 | Updated: February 5, 2019

Internet Change-of-Address enables customers to change addresses online, and it offers them coupons for move-related products and services. More than 16 million address changes were submitted online in 2018.

31,324

retail Post Offices

There are 31,324 Postal Service-managed retail Post Offices in the United States.

* | Tags: Retail Size & Scope Yearly facts Fact #226 | Updated: February 6, 2019
838.7

million customer visits

The Postal Service recorded 838.7 million retail customer visits during 2018.

* | Tags: Retail Size & Scope Yearly facts Fact #221 | Updated: February 5, 2019
LARGEST

retail space

The largest U.S. Postal Service retail space is the James A. Farley Post Office in New York, NY (10001), at 393,000 square feet.

* | Tags: Map facts Retail Fact #139 | Updated: February 6, 2019
LOWEST

U.S. Post Office

The lowest U.S. Post Office is located in Death Valley, CA (92328), at 282 feet below sea level. This is also the driest and hottest Post Office location.

* | Tags: Map facts Retail Fact #126 | Updated: February 6, 2019
HIGHEST

U.S. Post Office

The highest Post Office in the United States is located in Alma, CO (80420), at 10,578 feet above sea level.

* | Tags: Map facts Retail Fact #125 | Updated: February 6, 2019
276,125

money orders

The Postal Service issues 276,125 money orders daily.

* | Tags: One Day Retail Fact #81 | Updated: February 4, 2019

During 2018, the Postal Service issued 83.4 million money orders.

6.3

million visits

There are 6.3 million daily visits to usps.com.

* | Tags: Marketing One Day Retail Fact #73 | Updated: February 4, 2019
2.3 billion

usps.com visits

In 2018, usps.com recorded 2.3 billion visits -- averaging 6 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing Retail Size & Scope Fact #28 | Updated: February 5, 2019
$301 million

online sales

In 2018, stamp and retail sales at The Postal Store on usps.com -- the official online Post Office -- totaled $301 million.

* | Tags: Retail Size & Scope Fact #29 | Updated: February 5, 2019

Sizing

it up.

We make the connection. Friends and families, businesses and customers. The United States Postal Service delivers to every address in America, from the biggest cities to the smallest hamlets. The U.S. Mail is part of the fundamental infrastructure of this nation. It is a basic connection between all of the people and all of their institutions. This is our mandate — binding the nation together. This is our commitment — providing secure, reliable, affordable delivery of mail and packages. Always have, always will. It’s what we do.

SEVEN

unions

The Postal Service has collective bargaining agreements with seven different unions, representing nearly 500,000 employees.

* | Tags: People Size & Scope Fact #578 | Updated: February 14, 2019
143,000

collection boxes

If the more than 143,000 blue collection boxes currently in use by the Postal Service were placed side-by-side, they would stretch for 59 miles.

* | Tags: Size & Scope Fact #536 | Updated: February 7, 2019

About those blue collection boxes…

They weren’t always blue. Before standardization in 1971, they could have been green, red, white or other colors.

675,000

tires

The Postal Service purchased nearly 675,000 tires in 2018. If they were stacked end-to-end, they would be 285 miles long -- the distance between Newark, NJ, and Portland, ME.

* | Tags: Size & Scope Fact #535 | Updated: February 7, 2019
730

million rubber bands

The Postal Service ordered more than 730 million rubber bands in 2018, totaling about 40,000 miles of rubber bands that could wrap around Earth 1.6 times!

* | Tags: Size & Scope Fact #379 | Updated: February 5, 2019
Self-service

postal revenue

In 2018, the Postal Service received $382.1 million in revenue from 2,821 postal self-service kiosks.

* | Tags: Retail Size & Scope Fact #364 | Updated: February 6, 2019
1.9 billion

dollars

Every two weeks, the Postal Service pays $1.9 billion in salaries and benefits.

* | Tags: People Size & Scope Fact #363 | Updated: February 5, 2019
47%

of the world's mail

Forty-seven percent of the world's mail volume is handled by the Postal Service.

* | Tags: Size & Scope Fact #362 | Updated: February 5, 2019
74th

Postmaster General

Megan J. Brennan is the 74th Postmaster General of the United States.

* | Tags: People Size & Scope Fact #348 | Updated: February 5, 2019

Brennan is the first female Postmaster General, beginning her tenure in February 2015.

6.8 million

passport applications

More than 6.8 million passport applications were accepted at Post Offices during 2018.

* | Tags: Retail Size & Scope Fact #346 | Updated: February 5, 2019

Postal Service revenue from passport applications was $204.6 million.

40th

if private sector

If it were a private sector company, the Postal Service would rank 40th in the 2018 Fortune 500. In the 2018 Global Fortune 500 list, we ranked 123rd.

* | Tags: Size & Scope Fact #344 | Updated: February 4, 2019
3.5 million

corporate emails daily

With one of the largest corporate email systems, the Postal Service handles more than 3.5 million legitimate emails a day delivered to more than 222,000 email accounts.

* | Tags: One Day Size & Scope Fact #338 | Updated: February 5, 2019

Staying connected

Our corporate email system handles more than 3.5 million legitimate emails daily to more than 222,000 email accounts.

Monthly:

More than 1.7 million email messages are blocked due to spam.

More than 636,000 emails are blocked due to content.

More than 10,000 malware messages are blocked.

Nope

no official motto

The Postal Service has no official motto. It's not this phrase: "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."

* | Tags: People Size & Scope Fact #321 | Updated: February 5, 2019

About that motto…

The Postal Service has no official motto. Nope, it’s not this phrase: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

Those words are engraved on the front of the James A. Farley Post Office in New York City, set in stone by the architectural firm that built it. The phrase is taken from an ancient book by the Persian historian Herodotus and refers to messengers in the Persian Empire.

But we approve of the sentiment.

42,000

ZIP Codes

There are nearly 42,000 ZIP Codes in the country.

* | Tags: Size & Scope Fact #306 | Updated: February 5, 2019

Quick! What’s that ZIP Code?  

There are nearly 42,000 ZIP Codes in the country. They range from 00501, belonging to the Internal Revenue Service in Holtsville, NY, to 99950 in Ketchikan, AK.

Easiest to remember? How about 12345, a unique ZIP Code for General Electric in Schenectady, NY.

The Zone Improvement Plan — ZIP — was introduced in 1963. The first number represents a general geographic area of the nation, such as “0” in the East moving to “9” in the West. The next two numbers are for regional areas and the final two are for specific Post Offices.

Make it a ZIP+4 — introduced in 1983 — and mail can be sorted to specific streets, buildings, houses and businesses.

Today, ZIP Codes are important parts of the nation’s 911 emergency system.

1.4

billion miles

During FY 2018, USPS employees traveled 1.4 billion miles to deliver your mail, equivalent to 56,220 laps around Earth, 5,861 trips to the moon or about 15 trips to the sun. *Based on the average moon and sun distance.

* | Tags: Size & Scope Fact #305 | Updated: February 7, 2019
76

countries

The Military Postal Service provides service in 76 countries. Diplomatic Mail service is provided in 95 countries. There are 387 land-based and 283 onboard-ship Military Post Offices. There are 116 Diplomatic Post Offices. There are 981 ZIP Codes within the Military and Diplomatic Postal Service around the world.

* | Tags: Size & Scope Fact #296 | Updated: February 6, 2019
$70.6

billion operating revenue

The Postal Service had $70.6 billion in operating revenue in 2018

* | Tags: Size & Scope Yearly facts Fact #190 | Updated: February 4, 2019
497,157

career employees

There were 497,157 career employees in 2018. The number of non-career employees was 137,290.

* | Tags: Size & Scope Yearly facts Fact #238 | Updated: February 5, 2019
146.4

billion mail volume

Total mail volume in 2018 was 146.4 billion.

* | Tags: Size & Scope Yearly facts Fact #236 | Updated: February 5, 2019
158.6

million delivery points

The Postal Service prides itself on going the last mile to deliver the mail. We served 158.6 million delivery points nationwide in 2018 with 1.3 million new delivery points added to the network.

* | Tags: Size & Scope Yearly facts Fact #227 | Updated: February 6, 2019
36,800,000

address changes

Nearly 37 million address changes were processed in 2018.

* | Tags: Retail Size & Scope Yearly facts Fact #225 | Updated: February 5, 2019

Internet Change-of-Address enables customers to change addresses online, and it offers them coupons for move-related products and services. More than 16 million address changes were submitted online in 2018.

31,324

retail Post Offices

There are 31,324 Postal Service-managed retail Post Offices in the United States.

* | Tags: Retail Size & Scope Yearly facts Fact #226 | Updated: February 6, 2019
838.7

million customer visits

The Postal Service recorded 838.7 million retail customer visits during 2018.

* | Tags: Retail Size & Scope Yearly facts Fact #221 | Updated: February 5, 2019
$12.7

billion retail revenue

In 2018, retail revenue totaled $12.7 billion.

* | Tags: Size & Scope Yearly facts Fact #219 | Updated: February 5, 2019
7.5

million people

All heart. The Postal Service is at the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 4, 2019

These types of mail brought in most of the $70.6 billion in operating revenues in 2018:

 

ZERO

tax dollars

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: February 4, 2019
2.3 billion

usps.com visits

In 2018, usps.com recorded 2.3 billion visits -- averaging 6 million visitors each day. It's one of the most frequently visited government sites.

* | Tags: Marketing Retail Size & Scope Fact #28 | Updated: February 5, 2019
$301 million

online sales

In 2018, stamp and retail sales at The Postal Store on usps.com -- the official online Post Office -- totaled $301 million.

* | Tags: Retail Size & Scope Fact #29 | Updated: February 5, 2019

Postage

stamps

Postage stamps are miniature works of art designed to reflect the American experience. They highlight heroes, history, milestones, achievements and natural wonders. There’s a story behind every stamp.

SCRATCH

and sniff stamps

In 2018, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps, including the Frozen Treats stamps -- the first "scratch and sniff" stamp.

* | Tags: Innovation Stamps Fact #512 | Updated: February 5, 2019

What a great idea!

In 2018, the Postal Service released several stamps that highlighted printing technologies that were new to the production of our stamps:

PREPAID

postage stamps

People once had to pay for the postage on the letters they received. That resulted in a lot of mail being returned because the recipient didn't want to spend the money. Prepaid postage stamps, introduced in 1847, solved this problem.

* | Tags: Stamps Fact #378 | Updated: February 5, 2019
1893

first woman on stamp

The first woman to appear on a U.S. postage stamp was Queen Isabella in 1893. The first American woman honored on stamp was Martha Washington in 1902. The first Native American featured on a stamp was Pocahontas in 1907. The first African American featured on a stamp was Booker T. Washington in 1940.

* | Tags: Stamps Fact #337 | Updated: February 5, 2019
LICK

no more

Stick the landing! In 1992, pressure sensitive self-adhesive stamps rolled out nationally. By 2005, 98 percent of all stamps were this type.

* | Tags: Stamps Fact #336 | Updated: February 5, 2019
ALWAYS

and forever

The first Forever stamp, issued in 2007, was an image of the Liberty Bell. Forever stamps are purchased at the current First-Class Mail postage price and remain valid for full postage no matter how prices change.

* | Tags: Stamps Fact #335 | Updated: February 5, 2019
STAMPS

supporting causes

Our first "discretionary" semipostal stamp has raised $726,000 for research into a cure for Alzheimer's disease.

* | Tags: Stamps Fact #334 | Updated: February 5, 2019

Supporting causes in the public interest

Semipostal stamps are First-Class Mail stamps sold at a price above the cost of a regular stamp and raise funds for designated causes.

Our first “discretionary” semipostal stamp, released in 2017, has raised $726,000 for research into a cure for Alzheimer’s disease. More than 5 million stamps have been sold. It’s the first of five stamp subjects — at the discretion of USPS — to be issued over a 10-year period, with each stamp on sale for no more than two years.

In addition to these new discretionary semipostal stamps, previously issued semipostal stamps support funds designated by Congress. They are: Breast Cancer Research (1998), Heroes of 2001 (2002), Stop Family Violence (2003) and Save Vanishing Species (2011). Breast Cancer Research is still available for purchase.

 

 

16.5 billion

postage stamps printed

In 2018, 16.5 billion U.S. postage stamps were printed, and $625 million in stamp and stamp product orders were received by mail, telephone at 1-800-STAMP-24 and online at usps.com/stamps.

* | Tags: Stamps Fact #333 | Updated: February 5, 2019
OUTER SPACE

postage stamp

Out of this world! A postage stamp was inside the New Horizons spacecraft that made a flyby of Pluto in July 2015. That's the farthest distance traveled by a postage stamp - more than 3 billion miles. So noted by the Guinness World Records.

* | Tags: Stamps Fact #332 | Updated: February 20, 2018
100,000

military veterans

Veterans. The Postal Service employs more than 100,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top Facts Fact #288 | Updated: February 4, 2019

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

55

cents

Affordability. For 55 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

* | Tags: Stamps Top Facts Fact #90 | Updated: February 4, 2019
$89 million

for breast cancer research

The Breast Cancer Research semipostal stamp has raised more than $89 million for breast cancer research since 1998. More than 1 billion stamps have been sold.

* | Tags: Stamps Fact #32 | Updated: February 5, 2019

In addition, the Save Vanishing Species semipostal stamp has raised more than $5.6 million to support Multinational Species Conservation Funds since 2011. More than 50 million stamps have been sold.

Good

for the environment. Good for business.

We’re committed to environmental stewardship and leading by example. With every delivery, the Postal Service is committed to making a positive impact on the environment — doing our part to ensure a healthy planet for future generations.

177,612

tons of paper

In 2018, the Postal Service recycled 177,612 tons of paper, 39,792 tons of cardboard and 5,537 tons of plastic.

* | Tags: Sustainability Fact #534 | Updated: February 7, 2019
Postal blue

goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

* | Tags: Sustainability Fact #399 | Updated: February 6, 2019

Postal blue goes green

We help our customers reduce waste, increase recycling and improve their carbon footprint through our BlueEarth programs.

The BlueEarth Secure Destruction mail service allows mailers to have First-Class letter and flat mail that can’t be delivered automatically intercepted and destroyed securely at a postal facility — for no additional charge — instead of being returned to the sender.

The USPS BlueEarth Federal Recycling Program transports and recycles used electronics for federal agencies with no shipping or item disposition costs.

The USPS BlueEarth Product Carbon Accounting service continues to grow. It provides large commercial customers a customized statement of carbon emissions associated with the customer’s mailings.

In addition to our BlueEarth programs, the Postal Service works with suppliers to maximize the use of recycled content materials in the manufacturing of stamps, postcards and packaging.

Recycle bins are available at many Post Office lobbies nationwide so customers can recycle their read mail.

And, the USPS National Recycling Operation uses existing transportation to backhaul recyclables from Post Offices to distribution centers for consolidation and diversion from landfill to recycling.

Each year, the Postal Service releases an Annual Sustainability Report. Information on the Postal Service’s sustainability efforts can be found at usps.com/green.

31,000

solar panels

The Postal Service has a solar power generation system at its Los Angeles mail processing facility consisting of 31,000 solar panels. This expands our use of alternative energy and makes the USPS facility one of the largest buildings generating electricity through solar energy in the city.

* | Tags: Sustainability Fact #376 | Updated: February 28, 2018
25%

reduce energy goal

The Postal Service has a goal to reduce energy used per square foot of building space 25 percent by 2025. From 2015 to 2017, energy was reduced 6.6 percent. Additional improvements are planned.

* | Tags: Sustainability Fact #372 | Updated: February 6, 2019
6,903

letter carriers

More than 75,000 letter carriers drive to neighborhoods and then deliver the mail on foot. Nearly 7,000 carriers deliver mail entirely on foot -- the USPS Fleet of Feet. Mail is delivered by bicycle on select routes in Arizona and Florida, reducing emissions and saving fuel.

* | Tags: One Day Sustainability Fact #72 | Updated: February 6, 2019
48,000

alternative fuel vehicles

The Postal Service operates a fleet of nearly 48,000 alternative fuel-capable vehicles, most of which are equipped to use ethanol. There are electric, compressed natural gas and liquid propane gas vehicles in the fleet as well. In 2018, 100 electric hybrid and 100 hydraulic hybrid 2-ton vehicles were purchased.

* | Tags: Sustainability Fact #40 | Updated: February 6, 2019

Top twelve

things you should know about the U.S. Postal Service

12

Social responsibility. From facilitating the nation's largest one-day food drive to addressing dog bites, educating customers on consumer protection and delivering holiday cheer to those in need, the Postal Service supports communities.

* | Tags: People Top Facts Fact #563 | Updated: February 11, 2019
11

Veterans. The Postal Service employs more than 100,000 military veterans and is one of the largest employers of veterans in the country.

* | Tags: People Stamps Top Facts Fact #288 | Updated: February 4, 2019

The Postal Service also has issued more than 140 stamps honoring the nation’s military history, including the Service Cross Medals stamps.

10

All heart. The Postal Service is at the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

* | Tags: People Size & Scope Top Facts Fact #108 | Updated: February 4, 2019

These types of mail brought in most of the $70.6 billion in operating revenues in 2018:

 

9

Heroes. Postal employees regularly go beyond the call of duty to protect the lives of customers they serve, including older and disabled customers through the Carrier Alert Program. In fiscal year 2018, the Postal Service recognized 243 heroic employees.

* | Tags: People Top Facts Fact #97 | Updated: February 4, 2019
8

Retail giant. The Postal Service has the nation's largest retail network — bigger than McDonald’s, Starbucks and Walmart combined, domestically.

* | Tags: Marketing Top Facts Fact #98 | Updated: February 4, 2019
7

Global business. The Postal Service processes and delivers 47 percent of the world's mail and is constantly innovating to make customer experiences better.

* | Tags: Top Facts Fact #96 | Updated: February 4, 2019
6

Vehicles. The Postal Service has more than 232,000 vehicles, one of the largest civilian fleets in the world. New next-generation vehicles will have improved ergonomics, safety features, fuel efficiency and design flexibility.

* | Tags: Top Facts Yearly facts Fact #93 | Updated: February 4, 2019
5

Competition and collaboration. The Postal Service both competes and collaborates with the private sector. UPS and FedEx pay the Postal Service to deliver hundreds of millions of their ground packages, and USPS pays UPS and FedEx for air transportation.

* | Tags: Top Facts Fact #92 | Updated: February 4, 2019
4

Affordability. For 55 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

* | Tags: Stamps Top Facts Fact #90 | Updated: February 4, 2019
3

Dependable. The Postal Service is the only organization in the country that has the resources, network infrastructure and logistical capability to regularly deliver to every residential and business address in the nation.

* | Tags: Top Facts Fact #94 | Updated: February 4, 2019
2

Security. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation's oldest law enforcement agencies.

* | Tags: Inspection Service Top Facts Fact #88 | Updated: February 4, 2019
And most importantly...
1

Zero tax dollars used. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

* | Tags: One Day Size & Scope Top Facts Fact #59 | Updated: February 4, 2019

A decade

of facts & figures

The Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. We deliver to nearly 159 million addresses in the country — covering every state, city and town. Everyone living in the United States and its territories has access to postal products and services and pays the same for a First-Class Mail postage stamp regardless of their location.


All figures are for one fiscal year.
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.

  2018201720162015201420132012201120102009

Annual operating revenue

$70.6 B

$69.6 B

$71.4 B

$68.8 B

$67.8 B

$67.3 B

$65.2 B

$65.7 B

$67.1 B

$68 B

Career employees

497,157

503,103

508,908

491,863

488,300

491,017

528,458

557,251

583,908

623,128

Mail volume

146.4 B

149.5 B

154.3 B

154.3 B

155.5 B

158.2 B

159.8 B

168.3 B

170.9 B

176.7 B

First-Class Mail volume

56.7 B

58.7 B

61.2 B

62.6 B

63.8 B

65.8 B

68.7 B

72.5 B

77.6 B

82.7 B

  2018201720162015201420132012201120102009

First-Class Single Piece Mail volume**

17.5 B

18.5 B

19.7 B

20.7 B

21.8 B

22.6 B

23.2 B

25.8 B

28.9 B

31.6 B

Shipping/Package volume***

6.2 B

5.7 B

5.2 B

4.5 B

4 B

3.7 B

3.5 B

3.3 B

3.1 B

3.1 B

Marketing mail volume

77.3 B

78.3 B

80.9 B

80 B

80.3 B

80.8 B

79.5 B

84.0 B

81.8 B

81.8 B

Delivery points

158.6 M

157.3 M

156.1 M

155 M

153.9 M

152.9 M

152.1 M

151.5 M

150.9 M

150.1 M

  2018201720162015201420132012201120102009

Address changes

36.8 M

36.8 M

37 M

37 M

34.4 M

38.8 M

39.7 M

39.9 M

41.5 M

43.8 M

Total retail offices

34,772

35,005

35,423

35,520

35,649

35,434

35,369

35,756

36,222

36,496

Postal-managed retail offices

31,324

31,337

31,585

31,606

31,662

31,702

31,857

32,146

32,528

32,662

Retail customer visits

838.7 M

857.1 M

877.4 M

919.5 M

948.7 M

989.1 M

986.2 M

1.02 B

1.06 B

1.12 B

  2018201720162015201420132012201120102009

Retail revenue

12.7 B

12.9 B

13.5 B

19.2 B

19 B

18.3 B

17.5 B

16.9 B

17.5 B

17.7 B

Postal Service-managed retail office revenue

9.8 B

9.9 B

10.2 B

10.4 B

10.7 B

10.8 B

10.7 B

10.9 B

12.1 B

12.7 B

Alternate access revenue

2.9 B

$3.1 B

3.2 B

8.8 B

8.3 B

7.5 B

6.8 B

6 B

5.4 B

5.1 B

Alternate access revenue percentage

23%

23.75%

23%

45.7%

43.7%

41%

39.1%

35.5%

30.7%

28.6%

  2018201720162015201420132012201120102009

Total delivery routes

231,843

228,483

229,104

226,777

224,365

225,152

227,000

228,160

230,600

232,900

Total vehicles

232,372

230,939

227,896

214,933

211,264

211,654

212,530

213,881

215,625

218,684

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following word marks are among the many trademarks owned by the United States Postal Service®:

Certified Mail®, Click-N-Ship®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, gopost®, Intelligent Mail®, Metro Post®, Parcel Select®, PO Box™, Post Office™, PostalOne!®, Postal Police®, Postal Service™, Premium Forwarding Service® , Priority Mail®, Priority Mail Express®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Return For Good®, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector®, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Tracking®, USPS.COM®, ZIP + 4®, and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Postal Facts provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2019 United States Postal Service. All rights reserved.

Trademarks

The Eagle Logo, the trade dress of USPS packaging, the Letter Carrier Uniform and the Postal Truck and the following word marks are among the many trademarks owned by the United States Postal Service®:

Certified Mail®, Click-N-Ship®, Every Door Direct Mail®, Express Mail®, First-Class™, First-Class Mail®, Forever®, Global Express Guaranteed®, gopost®, Intelligent Mail®, Metro Post®, Parcel Select®, PO Box™, Post Office™, PostalOne!®, Postal Police®, Postal Service™, Premium Forwarding Service® , Priority Mail®, Priority Mail Express®, Priority Mail Express International®, Priority Mail Flat Rate®, Priority Mail International®, Priority: You®, Registered Mail™, Return For Good®, Standard Mail®, The Postal Store®, United States Postal Inspection Service®, United States Postal Service®, U.S. Mail®, U.S. Postal Inspector®, U.S. Postal Service®, USPS®, USPS BlueEarth®, USPS Mobile®, USPS Tracking®, USPS.COM®, ZIP + 4®, and ZIP Code™. This is not a comprehensive list of all Postal Service trademarks.

Postal Facts provides the public with information about the Postal Service. The facts in this publication may be reproduced for the purpose of stating the fact itself, and in a business, informational, academic context and the like, and in the body of text discussing factual subject matter relevant to the fact being presented. However, these facts may become outdated after publication and seeking the latest information is advised.

Visit about.usps.com for more information.

Produced by Corporate Communications

© 2016-2019 United States Postal Service. All rights reserved.